CFPB · Narrative-heavy record
Access Financial LLC
14 CFPB complaints · 78.6% with narratives · top issue Communication tactics.
Access Financial LLC: 78.6% of 14 filings include consumer narratives. Timely 85.7% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -85.7% filings 2017 to 2019
CFPB relief outcome brief
CCDB company access-financial-llc
0% relief · 85.7% timely · 14 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Access Financial LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Access Financial LLC's 14 filings include narrative text
78.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Access Financial LLC complaint mix by product
- Debt collection 8 57.1% – 0% relief
- Payday loan, 5 35.7% – 0% relief
- Credit reporting, 1 7.1% – 0% relief
How Access Financial LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 8 |
| Payday loan, title loan, or personal loan | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Access Financial LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NM
- 28.6% of this company's filings
Access Financial LLC falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 1
- -85.7% vs 2017
Top States
| State | Complaints |
|---|---|
| NM | 4 |
| CA | 4 |
| MO | 2 |
| OR | 1 |
| ID | 1 |
| MN | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 4 |
| Improper contact or sharing of info | 2 |
| Incorrect information on your report | 2 |
| Attempts to collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem when making payments | 1 |
| Getting the loan | 1 |
| Can't stop withdrawals from your bank account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 7 | 85.7% |
| 2018 | 6 | 83.3% |
| 2019 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Access Financial LLC's narrative-rich complaint ledger
Access Financial LLC's 14 logged complaints stay concentrated: only 7 states show a filing. 78.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2019-06-11.
Access Financial LLC answers 85.7% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Access Financial LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Access Financial LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.7%.
- Thunderbird Collection Specialists, Inc. Δ 0.0 pts · 203 complaints 85.7%timely
- AMCOL Systems, Inc. Δ 0.1 pts · 692 complaints 85.8%timely
- LTD Financial Services, L.P. Δ 0.2 pts · 427 complaints 85.9%timely
- Neighborhood Assistance Corporation of America ("NACA") Δ 0.2 pts · 145 complaints 85.5%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Access Financial LLC (85.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record