CFPB · Narrative-heavy record
77 Elite
9 CFPB complaints · 88.9% with narratives · top issue Dealing with your lender or servicer.
77 Elite: 88.9% of 9 filings include consumer narratives. Timely 88.9% · relief 0% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- -85.7% filings 2018 to 2025
CFPB relief outcome brief
CCDB company 77-elite
0% relief · 88.9% timely · 9 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
77 Elite closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
77 Elite complaint mix by product
- Student loan 6 66.7% – 0% relief
- Debt collection 2 22.2% – 0% relief
- Credit reporting 1 11.1% – 0% relief
How 77 Elite's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 6 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 1 |
Where 77 Elite complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 33.3% of this company's filings
77 Elite falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -85.7% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| IL | 3 |
| TX | 1 |
| AR | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 5 |
| Incorrect information on your report | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Struggling to repay your loan | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 7 | 100% |
| 2019 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
77 Elite's narrative-rich complaint ledger
77 Elite's 9 logged complaints stay concentrated: only 5 states show a filing. 88.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2025-05-29.
77 Elite answers 88.9% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about 77 Elite.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for 77 Elite: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for 77 Elite (88.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record