Total complaints
4
Filed since 2015
2026 data Public-data reference. official source
1st Money Center, Inc., Hurst, TX Branch
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows 1st Money Center, Inc., Hurst, TX Branch's complaint history from CFPB public records. 4 consumers have filed complaints since 2015. The company has a 50% timely response rate and has provided relief in 25% of cases.
4
Total Complaints
50%
Timely Response
25%
Disputed
25%
Relief Provided
3
States Active
2015
Since
Timely response
50%
CFPB-tracked response window
Relief rate
25%
Closed with monetary or non-monetary relief
Timely response rate 50.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 25.0%
Industry median
Share closed with monetary or non-monetary relief.
1st Money Center, Inc., Hurst, TX Branch complaint mix by product
- Consumer Loan 1 25.0% – 100% relief
- Payday loan, 1 25.0% – 0% relief
- Payday loan 1 25.0% – 0% relief
- Money transfer, 1 25.0% – 0% relief
How 1st Money Center, Inc., Hurst, TX Branch's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Payday loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| MI | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 1 |
| Can't contact lender or servicer | 1 |
| Applied for loan/did not receive money | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2017 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About 1st Money Center, Inc., Hurst, TX Branch
1st Money Center, Inc., Hurst, TX Branch has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2017-12-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, 1st Money Center, Inc., Hurst, TX Branch reports a 50% timely-response rate and has closed 25% of cases with a written explanation to the consumer. 25% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 25% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Consumer Loan", and the single most common underlying issue is "Charged fees or interest I didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating 1st Money Center, Inc., Hurst, TX Branch: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does 1st Money Center, Inc., Hurst, TX Branch have?
1st Money Center, Inc., Hurst, TX Branch has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does 1st Money Center, Inc., Hurst, TX Branch respond to complaints on time?
1st Money Center, Inc., Hurst, TX Branch has a 50% timely response rate to CFPB complaints.
What is the most common complaint about 1st Money Center, Inc., Hurst, TX Branch?
The most common issue reported against 1st Money Center, Inc., Hurst, TX Branch is "Charged fees or interest I didn't expect" in the "Consumer Loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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