CFPB · Diversified product mix

1st Money Center, Inc., Hurst, TX Branch

4 CFPB complaints · diversified mix (top product 25%) · top issue Applied for loan/did not receive money.

4 CFPB complaints

1st Money Center, Inc., Hurst, TX Branch: top product "Payday loan" is only 25% of 4 - multi-bucket mix. Timely 50% · relief 25%. Allegations, not findings.

  • Diversified product mix
  • 0% filings 2015 to 2017

CFPB relief outcome brief

CCDB company 1st-money-center-inc-hurst-tx-branch

25% relief · 50% timely · 4 filings · Payday loan

Nearest relief peer: Green Trust Cash, LLC (16.9% relief)

1st Money Center, Inc., Hurs…25%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among 1st Money Center, Inc., Hurst, TX Branch and nearest filing-volume peers

1st Money Center, Inc., Hurst, TX Branch closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 50.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

1st Money Center, Inc., Hurst, TX Branch complaint mix by product

Total complaints: 4

1st Money Center, Inc., Hurst, TX Branch complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan: 1 complaints (25.0%), resolution 0.0% Payday loan 25.0% Consumer Loan: 1 complaints (25.0%), resolution 100.0% Consumer Loan 25.0% Payday loan,: 1 complaints (25.0%), resolution 0.0% Payday loan, 25.0% Money transfer,: 1 complaints (25.0%), resolution 0.0% Money transfer, 25.0%
  • Payday loan 1 25.0% 0% relief
  • Consumer Loan 1 25.0% 100% relief
  • Payday loan, 1 25.0% 0% relief
  • Money transfer, 1 25.0% 0% relief

How 1st Money Center, Inc., Hurst, TX Branch's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan 1
Consumer Loan 1
Payday loan, title loan, or personal loan 1
Money transfer, virtual currency, or money service 1

Concentrated filing states for 1st Money Center, Inc., Hurst, TX Branch

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
50% of this company's filings
TX2MI1IL1

1st Money Center, Inc., Hurst, TX Branch complaints by year

Annual filing volume from the CFPB public database

Trend in view
2017
2
0% vs 2015
2 20152017 2

Top States

State Complaints
TX 2
MI 1
IL 1

Top Issues

Issue Complaints
Applied for loan/did not receive money 1
Charged fees or interest I didn't expect 1
Can't contact lender or servicer 1
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2015 2 100%
2017 2 0%

Source: CFPB Consumer Complaint Database

1st Money Center, Inc., Hurst, TX Branch spreads across product buckets

1st Money Center, Inc., Hurst, TX Branch's 4 logged complaints stay concentrated: only 3 states show a filing. 75% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2017-12-24.

1st Money Center, Inc., Hurst, TX Branch answers 50% of complaints inside the CFPB's tracked window and closes 25% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan" draws the most filings, most often for "Applied for loan/did not receive money."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about 1st Money Center, Inc., Hurst, TX Branch.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for 1st Money Center, Inc., Hurst, TX Branch: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for 1st Money Center, Inc., Hurst, TX Branch (50% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix