CFPB · Single-product concentration
1st Alliance Lending, LLC
23 CFPB complaints · 91.3% in "Mortgage" · top issue Application, originator, mortgage broker.
1st Alliance Lending, LLC: 91.3% of 23 CFPB complaints sit in "Mortgage". Timely 69.6% · relief 4.3%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2012 to 2019
CFPB relief outcome brief
CCDB company 1st-alliance-lending-llc
4.3% relief · 69.6% timely · 23 filings · Mortgage
Same-product relief peers
Nearest relief peer: Guild Holdings Company (4.3% relief)
1st Alliance Lending, LLC closes 4.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of 1st Alliance Lending, LLC's 23 filings include narrative text
43.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
1st Alliance Lending, LLC complaint mix by product
- Mortgage 21 91.3% – 5% relief
- Debt collection 2 8.7% – 0% relief
How 1st Alliance Lending, LLC's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 21 |
| Debt collection | 2 |
Where 1st Alliance Lending, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 17.4% of this company's filings
1st Alliance Lending, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 2
- -33.3% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 4 |
| NY | 2 |
| VA | 2 |
| CA | 2 |
| CT | 2 |
| TX | 2 |
| IL | 2 |
| AL | 2 |
| MN | 1 |
| NJ | 1 |
| PA | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 5 |
| Loan modification,collection,foreclosure | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Loan servicing, payments, escrow account | 2 |
| Settlement process and costs | 2 |
| Credit decision / Underwriting | 2 |
| Trouble during payment process | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 33.3% |
| 2013 | 4 | 50% |
| 2014 | 3 | 100% |
| 2015 | 2 | 100% |
| 2016 | 2 | 100% |
| 2017 | 5 | 60% |
| 2018 | 2 | 50% |
| 2019 | 2 | 100% |
Source: CFPB Consumer Complaint Database
1st Alliance Lending, LLC filings cluster in one product
1st Alliance Lending, LLC's 23 logged complaints stay concentrated: only 12 states show a filing. 43.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2019-10-22.
1st Alliance Lending, LLC answers 69.6% of complaints inside the CFPB's tracked window and closes 91.3% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about 1st Alliance Lending, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for 1st Alliance Lending, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 69.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for 1st Alliance Lending, LLC (69.6% timely; 4.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration