2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 4.2K–4.3K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
spoke over me in a cowardly way 1
spoke over the phone to a social media rep 1
spoke to a different rep 1
spoke to a new person about was was going on. They then told me again that they would be able to work with the bank and that they would be able to pull their funds back from XXXX XXXX account. They also told me I didnt need to call back as they would communicate with me via email. The transaction in my bank account ended up being reversed. I called XXXX XXXX to confirm and they said they ruled in my favor and were able to stop the funds from coming out of my account. I then called PayPal back to also confirm that this situation had been resolved. This time I spoke with someone new at PayPal again 1
spoke to a person introduced himself as XXXX ).,,AMERICAN EXPRESS COMPANY,CA,92128,Older American,Consent provided,Web,2023-09-05,Closed with monetary relief,Yes,N/A,7500365 1
spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute 1
spoke to at least 12 representitves does not someone have the ability to stop a transaction that was not authorized? She said no 1
spoke to Officer XXXX XXXX 1
spoke to representatives 1
spoke to someone for a few minutes before being put on a brief hold only to immediately be disconnected. I will not pay another dime of my loan until someone answers for this.,,MOHELA,MD,210XX,,Consent provided,Web,2025-09-13,Untimely response,No,N/A,15917949 1
spoke to XXXX 4
spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX 1
Spoke to XXXX empoyee id XXXX with Property loss 1
spoke to XXXX in Lease Buy-Out. Stated the funds were due to the first payment being credited erroneously in full and that it should have been reduced by {$230.00} + sales tax. I reiterated to XXXX 1
spoke to XXXX who refused to credit the late fee 1
SPOKE WITH 2 MORE PEOPLE 1
spoke with a loud angry tone and it made me extremely uncomfortable. I felt threatened. 1
spoke with a manager 1
spoke with a supervisor 1
spoke with another representative who took additional information and he filed an appeal. That appeal was denied almost immediately for the same ambiguous reasons. I made a second request for the documents they were relying on. [ In the midst of all the back and forth on the PayPal website 1
spoke with manager 1
spoke with managers to discuss the decision on the letter and I was basically begging them to listen to me. They were also lying saying that they never told me to ship the item back 1
spoke with Ms. XXXX 1
spoke with the manager 1
spoke with XXXX 1
spoke with XXXX again and asked him the status of this 1
spoke with XXXX and she escalated the case to reject the loan modification and submitted a cass to process the partial claim. Told to follow up on Wednesday XXXX. Call XXXX mins. 1
spoken with and sought answers innumerable times from Wells Fargo. Wells Fargo 's sole response so far is a brief letter telling me that one charge in the amount of {$19.00} was not an error and that it will stand. What they do not mention is their additional transaction fee of XXXX for each of the over 30 1
spoken with customer service 1
Spoliation of evidence ( if you fail to preserve documents ) 1
spoofing activity was pointed out to me on the XXXX 1
spoofing numbers 1
Sports & Imports Auto 13
sports equipment to purchase for my son 1
Sportsman's Credit, LLC 1
Spotloan.com 1
spouse 2
Spouse of XXXX XXXX XXXX 1
SPP, Inc. 1
spread 1
spreadsheet 3
Sprechman & Associates, P.A. 27
Spring Equity LLC 33
Spring Oaks Capital, LLC 7.3K
Springboard CDFI 2
Springer Collections Inc. 19
Springfield Recovery, Inc. 3
Sprunger Law Office, LLC 2
SPS 3
SPS 's executives profit from : ( 1 ) the proceeds of the sale ; ( 2 ) a large percentage of the commission for the sale; and ( 3 ) the valuation of the property. 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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