Total complaints
1
Filed since At t
2026 data Public-data reference. official source
spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute's complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
At t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute complaint mix by product
- logged on 1 100.0% – 0% relief
How spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| logged on | 1 |
Top States
| State | Complaints |
|---|---|
| even though I had both mailed and faxed these documents. I read back the fax number and mailing address to XXXX and he verified that both were correct. I then received a notification via internal mail on the Chase website that they considered the charges valid because they had no supporting documentation. On XX/XX/2020 I | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| one of which was for incorrect amount charged '' for the amount of {$1800.00}. There was no option for fraudulent charges offered on their website. I then called Chase Card member Services on | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute
spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At this po, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "logged on", and the single most common underlying issue is "one of which was for incorrect amount charged '' for the amount of {$1800.00}. There was no option for fraudulent charges offered on their website. I then called Chase Card member Services on".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute have?
spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute respond to complaints on time?
spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute has a 0% timely response rate to CFPB complaints.
What is the most common complaint about spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute?
The most common issue reported against spoke to a person named XXXX to dispute the charge and was given a new dispute number ( XXXX ). XXXX informed me that Chase had no documentation to support my dispute is "one of which was for incorrect amount charged '' for the amount of {$1800.00}. There was no option for fraudulent charges offered on their website. I then called Chase Card member Services on" in the "logged on" product category.
Read our methodology — how this data is sourced, computed, and verified.
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