Total complaints
1
Filed since My a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since My a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| Assistant Vice President - Complaints Manager outlining this entire ordeal. Her reply is below : I am so sorry to hear about this and would like to extend my contact information and let you know I will be personally following up on this. I will also assign staff to issue you a written response as well. My email at is XXXX. I will be forwarding this message for staff assignment first thing in the morning and will escalate this issue and let you know what I find. Again | 1 |
| Issue | Complaints |
|---|---|
| XXXX spoke on the phone with both my husband and myself about this matter where he provided me with blame and buck passing to XXXX and no indication as to why or when this would be resolved. It seemed more important to XXXX that the email from the attorney 's office was sent to a mistyped email address to XXXX XXXX ( XXXX ) than anything about resolving this issue. He said XXXX was working on it. My attorney 's office has sent emails with a read receipt | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My a, and the most recent logged activity is My attorne, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "XXXX spoke on the phone with both my husband and myself about this matter where he provided me with blame and buck passing to XXXX and no indication as to why or when this would be resolved. It seemed more important to XXXX that the email from the attorney 's office was sent to a mistyped email address to XXXX XXXX ( XXXX ) than anything about resolving this issue. He said XXXX was working on it. My attorney 's office has sent emails with a read receipt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against spoke to XXXX again who assured her that XXXX were actively working on the issue '' and he would walk to XXXX 's office about the matter himself. This matter has been expedited '' since XX/XX/XXXX and XXXX told my attorney 's office he will update everyone. I also reached out to XXXX XXXX is "XXXX spoke on the phone with both my husband and myself about this matter where he provided me with blame and buck passing to XXXX and no indication as to why or when this would be resolved. It seemed more important to XXXX that the email from the attorney 's office was sent to a mistyped email address to XXXX XXXX ( XXXX ) than anything about resolving this issue. He said XXXX was working on it. My attorney 's office has sent emails with a read receipt" in the "XXXX XXXX" product category.
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