2026 data Public-data reference. official source

Companies: R

Companies starting with R that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

2.0K companies starting with "R"

Showing 101–150 of 2.0K

Company Complaints
rather I was told of a few more days to investigate this now two week old problem. A problem that has affected my health and stolen at least 15 hours of my life dealing with this grossly incompetent company that has provided the opposite of what they claim to be about.,,AMERICAN EXPRESS COMPANY,FL,33134,Older American,Consent provided,Web,2021-10-01,Closed with explanation,Yes,N/A,4772010 1
rather than # 4. Thereby putting a person of my age under the unnecessary burden of paying interest of 7.5 % or more on a loan offered by the City that was meant to be zero interest 1
rather than ( properly ) cancel the supposed debt. Besides viewing this with utter disgust 1
rather than 100 new accounts opened with a credit limit of 1
rather than 30 days after the missed payment due date. Examiners also found that furnishers reported inaccurate dates of first delinquency for accounts by reporting the dates of first delinquency as more recent than they should have been 1
rather than a computer-generated confirmation. 14
rather than a computer-generated confirmation. Please provide the following : 1. The names and business addresses of each individual with whom you verified the information above 7
rather than a computer-generated confirmation. Please provide the following : The names and business addresses of each individual with whom you verified the information above 2
rather than a computer-generated confirmation. Your cooperation and prompt attention are legally required.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,08817,,Consent provided,Web,2024-11-09,Closed with explanation,Yes,N/A,10729611 1
rather than a customer who paid for a premium warranty expecting respect and a solution. 1
rather than a legitimate need for verification. 1
rather than a positive improvement. the SeedFi tradeline created an increased credit score after payments were reported. when XXXX suddenly removed the tradeline 1
rather than a positive improvement. the XXXX tradeline created an increased credit score after payments were reported. when CreditKarma suddenly removed the tradeline 1
rather than acknowledging the issue. 1
rather than addressing a complaint. She insisted I provide the ROV emails that went unanswered and stated that she can not find any record of me ever leaving a voicemail for my LO after the denial 1
rather than addressing my legitimate questions and concerns in good faith. 1
rather than allowing the contractor to do it. 1
rather than avoiding my responsibilities.,,CL Holdings LLC,TX,78574,Servicemember,Consent provided,Web,2024-10-26,Closed with explanation,Yes,N/A,10573916 1
rather than being able to do something online via Secure message or Chase.com. 1
rather than being assisted with setup over the phone. Unfortunately 2
rather than being removed completely. 1
rather than communicating directly with me or my consolidation agent. 2
rather than conducting a proper 1
rather than crediting me the larger interest charge debited on that date ( {$51.00} ) 1
rather than delaying or refusing to provide lawful documentation. 1
RATHER THAN DELETE THE EXTRA CREDIT 1
rather than directly placing the disputed fees in the customer 's payment form and adding fees such as delay and interest. They have reason to trust merchants and sellers 1
rather than going into a local branch and dealing with this situation 1
rather than having been removed 1
rather than hire a lawyer. The final letter I received from the AG 's office was dated XX/XX/XXXX. On XX/XX/XXXX 1
rather than interest under the Purchase APR. 2
rather than making backroom deals 1
rather than merely to raise revenue 1
rather than overnight the check to her. This means that she will probably have to wait at least another 10 - 14 days before she receives a check ( remember 1
rather than paying {$4.00} 1
rather than penalizing me for errors made by the original creditor that were later corrected and resulted in the accounts being paid to the original creditor.,,Designed Receivable Solutions 1
rather than relying on cursory checks. 1
rather than resolving the accurate reflection that the account is paid 1
rather than resorting to serial handoffs to different collectors. 1
rather than seven ( if you count payments starting with XXXX DLSCNS alone ). Policy : Paused payments count toward PSLF and TEPSLF as long as you meet all other qualifications. You will get credit as though you made monthly payments. To see these qualifying payments 1
rather than simply stating that it has been verified. I would like to see the documentation and evidence that supports the accuracy of these entries 1
rather than taking UNILATERAL ACTION AGAINST MY EXPRESS INSTRUCTIONS.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,33334,,Consent provided,Web,2018-03-02,Closed with explanation,Yes,N/A,2831261 1
rather than that of a Repayment Plan. 1
rather than the balance reduced by the payment I made - Once again 1
rather than the current value of the home ( {$410000.00} ). This should have been especially apparent 1
rather than the erroneous assertion of three. 1
rather than the fraudulent Texas address Chase has on file. I reported identify theft to local police and to the Federal Trade Commission. I filed a dispute with XXXX for the information on my credit report and XXXX found that the address tied to the card was a fraudulent address. I have sent all these documents to Chase. Yet 1
rather than the full amount over 10 days. 1
rather than the industry standard between 90 to 180 days on non-payment? 1
rather than the other way around.,,DISCOVER BANK,ID,XXXXX,,Consent provided,Web,2017-11-30,Closed with monetary relief,Yes,N/A,2743031 1

About this letter-indexed view

This page lists every company beginning with the letter R that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related