CFPB · Diversified product mix
REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE
10 CFPB complaints · diversified mix (top product 30%) · top issue Improper use of your report.
REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE: top product "Debt collection" is only 30% of 10 - multi-bucket mix. Timely 100% · relief 0%. Allegations, not findings.
- Diversified product mix
- -33.3% filings 2021 to 2025
CFPB relief outcome brief
CCDB company redemption-financial-services-llc-dba-national-auto-acceptance
0% relief · 100% timely · 10 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE's 10 filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE complaint mix by product
- Debt collection 3 30.0% – 0% relief
- Vehicle loan 3 30.0% – 0% relief
- Credit reporting 2 20.0% – 0% relief
- Credit reporting, 2 20.0% – 0% relief
How REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3 |
| Vehicle loan or lease | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Where REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 30% of this company's filings
REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- -33.3% vs 2021
Top States
| State | Complaints |
|---|---|
| NC | 3 |
| LA | 3 |
| AL | 1 |
| MS | 1 |
| NV | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 3 |
| Incorrect information on your report | 2 |
| Managing the loan or lease | 2 |
| Took or threatened to take negative or legal action | 2 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 3 | 100% |
| 2022 | 3 | 100% |
| 2023 | 2 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE spreads across product buckets
REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE's 10 logged complaints stay concentrated: only 6 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2025-10-15.
REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for REDEMPTION FINANCIAL SERVICES LLC dba NATIONAL AUTO ACCEPTANCE (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix