CFPB · Single-product concentration
Works & Lentz of Tulsa, Inc.
72 CFPB complaints · 93.1% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Works & Lentz of Tulsa, Inc.: 93.1% of 72 CFPB complaints sit in "Debt collection". Timely 97.2% · relief 0%. Allegations, not findings.
- Single-product concentration
- +200% filings 2013 to 2026
CFPB relief outcome brief
CCDB company works-lentz-of-tulsa-inc
0% relief · 97.2% timely · 72 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Works & Lentz of Tulsa, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Works & Lentz of Tulsa, Inc. scores strongest on timely response (95/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
95 / 100 percentile-benchmarked
97.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
92 / 100 percentile-benchmarked
95.8% of complaints closed with an explanation to the consumer
How 72 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Works & Lentz of Tulsa, Inc. complaint mix by product
- Debt collection 67 93.1% – 0% relief
- Credit reporting, 3 4.2% – 0% relief
- Student loan 2 2.8% – 0% relief
How Works & Lentz of Tulsa, Inc.'s 72 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 67 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Student loan | 2 |
Concentrated filing states for Works & Lentz of Tulsa, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- OK
- 83.3% of this company's filings
Works & Lentz of Tulsa, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2013
Top States
| State | Complaints |
|---|---|
| OK | 60 |
| TX | 3 |
| SC | 1 |
| GA | 1 |
| KY | 1 |
| AR | 1 |
| LA | 1 |
| NM | 1 |
| AZ | 1 |
| MO | 1 |
| CO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 15 |
| Took or threatened to take negative or legal action | 12 |
| False statements or representation | 11 |
| Attempts to collect debt not owed | 8 |
| Written notification about debt | 7 |
| Communication tactics | 6 |
| Disclosure verification of debt | 6 |
| Taking/threatening an illegal action | 2 |
| Dealing with your lender or servicer | 2 |
| Incorrect information on your report | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 7 | 100% |
| 2015 | 4 | 100% |
| 2016 | 16 | 100% |
| 2017 | 13 | 84.6% |
| 2018 | 10 | 100% |
| 2019 | 3 | 100% |
| 2020 | 3 | 100% |
| 2021 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 7 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Works & Lentz of Tulsa, Inc. filings cluster in one product
Works & Lentz of Tulsa, Inc.'s 72 logged complaints stay concentrated: only 11 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.
Works & Lentz of Tulsa, Inc. answers 97.2% of complaints inside the CFPB's tracked window and closes 95.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Works & Lentz of Tulsa, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Works & Lentz of Tulsa, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 72.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Works & Lentz of Tulsa, Inc. (97.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration