CFPB · Single-product concentration
Town Square Mortgage & Investments, LLC
7 CFPB complaints · 85.7% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Town Square Mortgage & Investments, LLC: 85.7% of 7 CFPB complaints sit in "Mortgage". Timely 57.1% · relief 42.9%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2023
CFPB relief outcome brief
CCDB company town-square-mortgage-investments-llc
42.9% relief · 57.1% timely · 7 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
Town Square Mortgage & Investments, LLC closes 42.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Town Square Mortgage & Investments, LLC has 7 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Town Square Mortgage & Investments, LLC complaint mix by product
- Mortgage 6 85.7% – 50% relief
- Credit reporting, 1 14.3% – 0% relief
How Town Square Mortgage & Investments, LLC's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Town Square Mortgage & Investments, LLC complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Closing on a mortgage | 2 |
| Application, originator, mortgage broker | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2018 | 2 | 0% |
| 2019 | 1 | 0% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Town Square Mortgage & Investments, LLC filings cluster in one product
Town Square Mortgage & Investments, LLC's 7 logged complaints stay concentrated: only 1 state shows a filing. Only 28.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2023-05-03.
Town Square Mortgage & Investments, LLC answers 57.1% of complaints inside the CFPB's tracked window and closes 57.1% with a written explanation. 42.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Town Square Mortgage & Investments, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Town Square Mortgage & Investments, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 57.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Town Square Mortgage & Investments, LLC (57.1% timely; 42.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration