CFPB · Single-product concentration
Total Recovery Solutions
10 CFPB complaints · 90% in "Debt collection" · top issue Communication tactics.
Total Recovery Solutions: 90% of 10 CFPB complaints sit in "Debt collection". Timely 50% · relief 10%. Allegations, not findings.
- Single-product concentration
- -80% filings 2013 to 2016
CFPB relief outcome brief
CCDB company total-recovery-solutions
10% relief · 50% timely · 10 filings · Debt collection
Same-product relief peers
Nearest relief peer: Komyatte & Casbon, P.C. (10% relief)
Total Recovery Solutions closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Total Recovery Solutions scores strongest on relief provided (47/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
47 / 100 percentile-benchmarked
10% of complaints closed with relief to the consumer
Timely response
12 / 100 percentile-benchmarked
50% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
40% of complaints closed with an explanation to the consumer
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Total Recovery Solutions complaint mix by product
- Debt collection 9 90.0% – 11% relief
- Payday loan 1 10.0% – 0% relief
How Total Recovery Solutions's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 9 |
| Payday loan | 1 |
Concentrated filing states for Total Recovery Solutions
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 40% of this company's filings
Total Recovery Solutions falling annual filings
Annual filing volume from the CFPB public database
- 2016
- 1
- -80% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 4 |
| NY | 1 |
| NV | 1 |
| IL | 1 |
| TX | 1 |
| NJ | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 4 |
| Cont'd attempts collect debt not owed | 2 |
| Improper contact or sharing of info | 2 |
| Payment to acct not credited | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 4 | 0% |
| 2016 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Total Recovery Solutions filings cluster in one product
Total Recovery Solutions's 10 logged complaints stay concentrated: only 7 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2016-04-19.
Total Recovery Solutions answers 50% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Total Recovery Solutions.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Total Recovery Solutions: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Total Recovery Solutions (50% timely; 10% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration