CFPB · Single-product concentration

Top Flite Financial Inc

24 CFPB complaints · 83.3% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

24 CFPB complaints

Top Flite Financial Inc: 83.3% of 24 CFPB complaints sit in "Mortgage". Timely 83.3% · relief 8.3%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2014 to 2026

CFPB relief outcome brief

CCDB company top-flite-financial-inc

8.3% relief · 83.3% timely · 24 filings · Mortgage

Nearest relief peer: Capital Markets Cooporative, LLC (8.3% relief)

Top Flite Financial Inc(this)8.3%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Top Flite Financial Inc and nearest filing-volume peers

Top Flite Financial Inc closes 8.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Top Flite Financial Inc scores strongest on closed with explanation (85/100 percentile-benchmarked) and weakest on relief provided (39/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

60 /100 grade C

Relief provided

39 / 100 percentile-benchmarked

8.3% of complaints closed with relief to the consumer

Timely response

71 / 100 percentile-benchmarked

83.3% of complaints answered inside the CFPB 15-day window

Closed with explanation

85 / 100 percentile-benchmarked

91.7% of complaints closed with an explanation to the consumer

Most of Top Flite Financial Inc's 24 filings include narrative text

54.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 83.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Top Flite Financial Inc complaint mix by product

Total complaints: 24

Top Flite Financial Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 24 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 20 complaints (83.3%), resolution 10.0% Mortgage 83.3% Credit reporting: 3 complaints (12.5%), resolution 0.0% Credit reporting 12.5% Credit reporting,: 1 complaints (4.2%), resolution 0.0%
  • Mortgage 20 83.3% – 10% relief
  • Credit reporting 3 12.5% – 0% relief
  • Credit reporting, 1 4.2% – 0% relief

How Top Flite Financial Inc's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 20
Credit reporting or other personal consumer reports 3
Credit reporting, credit repair services, or other personal consumer reports 1

Where Top Flite Financial Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
12.5% of this company's filings
GA3CA3MO2MI2OH2CO2PA2WA1

Top Flite Financial Inc complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2014
0123456 20142015201620182019202020212022202320252026 1

Top States

State Complaints
GA 3
CA 3
MO 2
MI 2
OH 2
CO 2
PA 2
WA 1
FL 1
SC 1
WI 1
VA 1
IL 1
KY 1
NC 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 10
Closing on a mortgage 4
Improper use of your report 4
Struggling to pay mortgage 1
Trouble during payment process 1
Loan servicing, payments, escrow account 1
Application, originator, mortgage broker 1
Credit decision / Underwriting 1
Settlement process and costs 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 1 0%
2016 2 50%
2018 1 100%
2019 4 100%
2020 5 60%
2021 1 100%
2022 1 100%
2023 4 100%
2025 3 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

Top Flite Financial Inc filings cluster in one product

Top Flite Financial Inc's 24 logged complaints stay concentrated: only 15 states show a filing. 54.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-04-22.

Top Flite Financial Inc answers 83.3% of complaints inside the CFPB's tracked window and closes 91.7% with a written explanation. 8.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Top Flite Financial Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Top Flite Financial Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Top Flite Financial Inc (83.3% timely; 8.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration