Total complaints
19
Filed since 2014
2026 data Public-data reference. official source
TOP FLITE FINANCIAL INC
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows TOP FLITE FINANCIAL INC's complaint history from CFPB public records. 19 consumers have filed complaints since 2014. The company has a 78.9% timely response rate and has provided relief in 10.5% of cases.
19
Total Complaints
78.9%
Timely Response
5.3%
Disputed
10.5%
Relief Provided
15
States Active
2014
Since
Timely response
78.9%
CFPB-tracked response window
Relief rate
10.5%
Closed with monetary or non-monetary relief
Timely response rate 78.9%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 10.5%
Industry median
Share closed with monetary or non-monetary relief.
TOP FLITE FINANCIAL INC complaint mix by product
- Mortgage 16 84.2% – 13% relief
- Credit reporting 2 10.5% – 0% relief
- Credit reporting, 1 5.3% – 0% relief
How TOP FLITE FINANCIAL INC's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 16 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 3 |
| MI | 2 |
| CA | 2 |
| OH | 1 |
| VA | 1 |
| MO | 1 |
| NC | 1 |
| FL | 1 |
| IL | 1 |
| KY | 1 |
| CO | 1 |
| WI | 1 |
| SC | 1 |
| PA | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 8 |
| Improper use of your report | 3 |
| Closing on a mortgage | 3 |
| Credit decision / Underwriting | 1 |
| Application, originator, mortgage broker | 1 |
| Struggling to pay mortgage | 1 |
| Loan servicing, payments, escrow account | 1 |
| Settlement process and costs | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 2 | 50% |
| 2018 | 1 | 100% |
| 2019 | 3 | 100% |
| 2020 | 5 | 60% |
| 2023 | 4 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About TOP FLITE FINANCIAL INC
TOP FLITE FINANCIAL INC has accumulated 19 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-06-09, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TOP FLITE FINANCIAL INC reports a 78.9% timely-response rate and has closed 89.5% of cases with a written explanation to the consumer. 10.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TOP FLITE FINANCIAL INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does TOP FLITE FINANCIAL INC have?
TOP FLITE FINANCIAL INC has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
Does TOP FLITE FINANCIAL INC respond to complaints on time?
TOP FLITE FINANCIAL INC has a 78.9% timely response rate to CFPB complaints.
What is the most common complaint about TOP FLITE FINANCIAL INC?
The most common issue reported against TOP FLITE FINANCIAL INC is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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