CFPB · Single-product concentration

Professional Collection Service Inc (GA)

102 CFPB complaints · 73.5% in "Debt collection" · top issue Attempts to collect debt not owed.

102 CFPB complaints

Professional Collection Service Inc (GA): 73.5% of 102 CFPB complaints sit in "Debt collection". Timely 95.1% · relief 1%. Allegations, not findings.

  • Single-product concentration
  • +1050% filings 2016 to 2026

CFPB relief outcome brief

CCDB company professional-collection-service-inc-ga

1% relief · 95.1% timely · 102 filings · Debt collection

Nearest relief peer: TekCollect Inc. (1% relief)

Professional Collection Serv…1%Hope Bancorp, Inc.7.8%Mortgage Lenders Investment …3.9%Texas Higher Education Coord…0%Toledo Finance Corporation0%
Closed-with-relief % among Professional Collection Service Inc (GA) and nearest filing-volume peers

Professional Collection Service Inc (GA) closes 1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Professional Collection Service Inc (GA)'s 102 filings include narrative text

40.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 95.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Professional Collection Service Inc (GA) complaint mix by product

Total complaints: 102

Professional Collection Service Inc (GA) complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 102 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 75 complaints (73.5%), resolution 1.3% Debt collection 73.5% Credit reporting,: 15 complaints (14.7%), resolution 0.0% Credit reporting, 14.7% Credit reporting: 12 complaints (11.8%), resolution 0.0% Credit reporting 11.8%
  • Debt collection 75 73.5% 1% relief
  • Credit reporting, 15 14.7% 0% relief
  • Credit reporting 12 11.8% 0% relief

How Professional Collection Service Inc (GA)'s 102 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 75
Credit reporting, credit repair services, or other personal consumer reports 15
Credit reporting or other personal consumer reports 12

Concentrated filing states for Professional Collection Service Inc (GA)

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
55.9% of this company's filings
GA57AL32MS4MA1IN1VA1CA1FL1

Professional Collection Service Inc (GA) rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
23
+1050% vs 2016
0510152025 20162017201820192020202120222023202420252026 23

Top States

State Complaints
GA 57
AL 32
MS 4
MA 1
IN 1
VA 1
CA 1
FL 1
NJ 1
SC 1
AP 1
NV 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 35
Written notification about debt 14
Took or threatened to take negative or legal action 12
Incorrect information on your report 12
False statements or representation 8
Problem with a credit reporting company's investigation into an existing problem 6
Improper use of your report 5
Problem with a company's investigation into an existing problem 4
Threatened to contact someone or share information improperly 2
Disclosure verification of debt 2
Cont'd attempts collect debt not owed 2

Yearly Trend

Year Complaints Timely
2016 2 50%
2017 2 0%
2018 9 100%
2019 7 100%
2020 6 100%
2021 14 100%
2022 8 100%
2023 5 100%
2024 11 90.9%
2025 15 93.3%
2026 23 100%

Source: CFPB Consumer Complaint Database

Professional Collection Service Inc (GA) filings cluster in one product

Professional Collection Service Inc (GA)'s 102 logged complaints stay concentrated: only 12 states show a filing. 40.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-02.

Professional Collection Service Inc (GA) answers 95.1% of complaints inside the CFPB's tracked window and closes 98% with a written explanation. 1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Collection Service Inc (GA).

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Professional Collection Service Inc (GA): nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Professional Collection Service Inc (GA) (95.1% timely; 1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration