Total complaints
10
Filed since 2024
2026 data Public-data reference. official source
TESORO FINANCIAL, LLC
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows TESORO FINANCIAL, LLC's complaint history from CFPB public records. 10 consumers have filed complaints since 2024. The company has a 70% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
70%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
2024
Since
Timely response
70%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 70.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
TESORO FINANCIAL, LLC complaint mix by product
- Debt collection 5 50.0% – 0% relief
- Credit reporting 3 30.0% – 0% relief
- Payday loan, 2 20.0% – 0% relief
How TESORO FINANCIAL, LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 5 |
| Credit reporting or other personal consumer reports | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
Top States
| State | Complaints |
|---|---|
| GA | 6 |
| TN | 3 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 2 |
| Improper use of your report | 2 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 4 | 100% |
| 2025 | 5 | 60% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About TESORO FINANCIAL, LLC
TESORO FINANCIAL, LLC has accumulated 10 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-01-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TESORO FINANCIAL, LLC reports a 70% timely-response rate and has closed 70% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TESORO FINANCIAL, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does TESORO FINANCIAL, LLC have?
TESORO FINANCIAL, LLC has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does TESORO FINANCIAL, LLC respond to complaints on time?
TESORO FINANCIAL, LLC has a 70% timely response rate to CFPB complaints.
What is the most common complaint about TESORO FINANCIAL, LLC?
The most common issue reported against TESORO FINANCIAL, LLC is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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