CFPB · Narrative-heavy record
Student Loan Debt Agency
15 CFPB complaints · 80% with narratives · top issue Struggling to repay your loan.
Student Loan Debt Agency: 80% of 15 filings include consumer narratives. Timely 6.7% · relief 0% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2017 to 2022
CFPB relief outcome brief
CCDB company student-loan-debt-agency
0% relief · 6.7% timely · 15 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
Student Loan Debt Agency closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Student Loan Debt Agency's 15 filings include narrative text
80% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Student Loan Debt Agency complaint mix by product
- Student loan 10 66.7% – 0% relief
- Debt collection 4 26.7% – 0% relief
- Credit reporting, 1 6.7% – 0% relief
How Student Loan Debt Agency's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 10 |
| Debt collection | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Student Loan Debt Agency complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 26.7% of this company's filings
Student Loan Debt Agency complaints by year
Annual filing volume from the CFPB public database
- 2022
- 1
- 0% vs 2017
Top States
| State | Complaints |
|---|---|
| FL | 4 |
| TX | 2 |
| MS | 1 |
| OH | 1 |
| CA | 1 |
| NJ | 1 |
| AL | 1 |
| NH | 1 |
| MO | 1 |
| PA | 1 |
| WY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to repay your loan | 5 |
| Dealing with your lender or servicer | 3 |
| Attempts to collect debt not owed | 2 |
| Can't repay my loan | 1 |
| Improper use of your report | 1 |
| Took or threatened to take negative or legal action | 1 |
| Written notification about debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 6 | 0% |
| 2019 | 6 | 0% |
| 2020 | 1 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Student Loan Debt Agency's narrative-rich complaint ledger
Student Loan Debt Agency's 15 logged complaints stay concentrated: only 11 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2022-06-10.
Student Loan Debt Agency answers 6.7% of complaints inside the CFPB's tracked window and closes 6.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Struggling to repay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Student Loan Debt Agency.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Student Loan Debt Agency: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 6.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Student Loan Debt Agency (6.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record