Total complaints
14
Filed since 2017
2026 data Public-data reference. official source
Student Loan Debt Agency
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows Student Loan Debt Agency's complaint history from CFPB public records. 14 consumers have filed complaints since 2017. The company has a 7.1% timely response rate and has provided relief in 0% of cases.
14
Total Complaints
7.1%
Timely Response
0%
Disputed
0%
Relief Provided
11
States Active
2017
Since
Timely response
7.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 7.1%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Student Loan Debt Agency complaint mix by product
- Student loan 9 64.3% – 0% relief
- Debt collection 4 28.6% – 0% relief
- Credit reporting, 1 7.1% – 0% relief
How Student Loan Debt Agency's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 9 |
| Debt collection | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 3 |
| TX | 2 |
| MS | 1 |
| NJ | 1 |
| OH | 1 |
| NH | 1 |
| CA | 1 |
| AL | 1 |
| MO | 1 |
| WY | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to repay your loan | 5 |
| Dealing with your lender or servicer | 3 |
| Attempts to collect debt not owed | 2 |
| Can't repay my loan | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 5 | 0% |
| 2019 | 6 | 0% |
| 2020 | 1 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Student Loan Debt Agency
Student Loan Debt Agency has accumulated 14 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2022-06-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Student Loan Debt Agency reports a 7.1% timely-response rate and has closed 7.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Struggling to repay your loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Student Loan Debt Agency: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Student Loan Debt Agency have?
Student Loan Debt Agency has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Student Loan Debt Agency respond to complaints on time?
Student Loan Debt Agency has a 7.1% timely response rate to CFPB complaints.
What is the most common complaint about Student Loan Debt Agency?
The most common issue reported against Student Loan Debt Agency is "Struggling to repay your loan" in the "Student loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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