Student Assistance Foundation
27 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Student Assistance Foundation complaint mix by product
- Student loan 20 74.1% – 15% relief
- Debt collection 5 18.5% – 40% relief
- Credit reporting, 2 7.4% – 0% relief
How Student Assistance Foundation's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 20 |
| Debt collection | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 7 |
| AZ | 2 |
| WA | 2 |
| FL | 2 |
| MI | 2 |
| CO | 1 |
| MN | 1 |
| MT | 1 |
| MS | 1 |
| TX | 1 |
| OH | 1 |
| CT | 1 |
| NY | 1 |
| OR | 1 |
| VT | 1 |
| GA | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 10 |
| Can't repay my loan | 6 |
| Repaying your loan | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Communication tactics | 2 |
| Incorrect information on your report | 2 |
| Problems when you are unable to pay | 1 |
| Disclosure verification of debt | 1 |
| Struggling to repay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2014 | 7 | 71.4% |
| 2015 | 4 | 75% |
| 2016 | 9 | 66.7% |
| 2017 | 2 | 0% |
| 2018 | 1 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Student Assistance Foundation
Student Assistance Foundation's 27 logged complaints stay concentrated: only 17 states show a filing on record. Only 18.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2021-08-18.
Student Assistance Foundation answers 59.3% of complaints inside the CFPB's tracked window and closes 55.6% with a written explanation. 18.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Student Assistance Foundation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Student Assistance Foundation have?
27, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Student Assistance Foundation respond to complaints on time?
59.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Student Assistance Foundation?
"Dealing with my lender or servicer", filed under the "Student loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.