State Finance Company
24 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
State Finance Company complaint mix by product
- Debt collection 10 41.7% – 0% relief
- Credit reporting 6 25.0% – 0% relief
- Credit reporting, 3 12.5% – 0% relief
- Consumer Loan 2 8.3% – 50% relief
- Payday loan, 1 4.2% – 0% relief
- Credit card 1 4.2% – 0% relief
- Payday loan, 1 4.2% – 0% relief
How State Finance Company's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 10 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Consumer Loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 24 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 8 |
| Communication tactics | 5 |
| Problem with a company's investigation into an existing problem | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Problems when you are unable to pay | 2 |
| Attempts to collect debt not owed | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Received a loan you didn't apply for | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 25% |
| 2017 | 3 | 33.3% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 5 | 100% |
| 2021 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 4 | 100% |
| 2025 | 3 | 66.7% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About State Finance Company
State Finance Company's 24 logged complaints stay concentrated: only 1 state shows a filing on record. 58.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-01-23.
State Finance Company answers 75% of complaints inside the CFPB's tracked window and closes 95.8% with a written explanation. 4.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about State Finance Company.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does State Finance Company have?
24, per the CFPB's public complaint count for this company (see the full breakdown above).
Does State Finance Company respond to complaints on time?
75% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about State Finance Company?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.