Total complaints
19
Filed since 2016
2026 data Public-data reference. official source
State Finance Company
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows State Finance Company's complaint history from CFPB public records. 19 consumers have filed complaints since 2016. The company has a 68.4% timely response rate and has provided relief in 5.3% of cases.
19
Total Complaints
68.4%
Timely Response
5.3%
Disputed
5.3%
Relief Provided
1
States Active
2016
Since
Timely response
68.4%
CFPB-tracked response window
Relief rate
5.3%
Closed with monetary or non-monetary relief
Timely response rate 68.4%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 5.3%
Industry median
Share closed with monetary or non-monetary relief.
State Finance Company complaint mix by product
- Debt collection 9 47.4% – 0% relief
- Credit reporting 4 21.1% – 0% relief
- Consumer Loan 2 10.5% – 50% relief
- Credit reporting, 1 5.3% – 0% relief
- Credit card 1 5.3% – 0% relief
- Payday loan, 1 5.3% – 0% relief
- Payday loan, 1 5.3% – 0% relief
How State Finance Company's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 9 |
| Credit reporting or other personal consumer reports | 4 |
| Consumer Loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 19 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Communication tactics | 4 |
| Problems when you are unable to pay | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| False statements or representation | 1 |
| Received a loan you didn't apply for | 1 |
| Attempts to collect debt not owed | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 25% |
| 2017 | 3 | 33.3% |
| 2018 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 66.7% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About State Finance Company
State Finance Company has accumulated 19 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-01-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, State Finance Company reports a 68.4% timely-response rate and has closed 94.7% of cases with a written explanation to the consumer. 5.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating State Finance Company: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does State Finance Company have?
State Finance Company has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
Does State Finance Company respond to complaints on time?
State Finance Company has a 68.4% timely response rate to CFPB complaints.
What is the most common complaint about State Finance Company?
The most common issue reported against State Finance Company is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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