CFPB · Single-product concentration

Southwest Stage Funding

94 CFPB complaints · 78.7% in "Mortgage" · top issue Trouble during payment process.

94 CFPB complaints

Southwest Stage Funding: 78.7% of 94 CFPB complaints sit in "Mortgage". Timely 97.9% · relief 1.1%. Allegations, not findings.

  • Single-product concentration
  • +450% filings 2012 to 2026

CFPB relief outcome brief

CCDB company southwest-stage-funding

1.1% relief · 97.9% timely · 94 filings · Mortgage

Nearest relief peer: Nations Direct Mortgage, LLC (1.1% relief)

Southwest Stage Funding (thi…1.1%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Southwest Stage Funding and nearest filing-volume peers

Southwest Stage Funding closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Southwest Stage Funding's 94 filings include narrative text

55.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Southwest Stage Funding complaint mix by product

Total complaints: 94

Southwest Stage Funding complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 94 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 74 complaints (78.7%), resolution 1.4% Mortgage 78.7% Credit reporting,: 7 complaints (7.4%), resolution 0.0% Credit reporting, 7.4% Credit reporting: 6 complaints (6.4%), resolution 0.0% Credit reporting 6.4% Debt collection: 5 complaints (5.3%), resolution 0.0% Credit card: 1 complaints (1.1%), resolution 0.0% Credit reporting: 1 complaints (1.1%), resolution 0.0%
  • Mortgage 74 78.7% 1% relief
  • Credit reporting, 7 7.4% 0% relief
  • Credit reporting 6 6.4% 0% relief
  • Debt collection 5 5.3% 0% relief
  • Credit card 1 1.1% 0% relief
  • Credit reporting 1 1.1% 0% relief

How Southwest Stage Funding's 94 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 74
Credit reporting, credit repair services, or other personal consumer reports 7
Credit reporting or other personal consumer reports 6
Debt collection 5
Credit card 1
Credit reporting 1

Where Southwest Stage Funding complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
27.7% of this company's filings
TX26NC10MS7FL6SC6OK5AZ5GA4

Southwest Stage Funding rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
11
+450% vs 2012
05101520 20122013201820192020202120222023202420252026 11

Top States

State Complaints
TX 26
NC 10
MS 7
FL 6
SC 6
OK 5
AZ 5
GA 4
LA 3
TN 3
MI 2
KY 2
WA 2
CA 2
AR 2
IN 1
AL 1
NM 1
KS 1
PA 1

Top Issues

Issue Complaints
Trouble during payment process 25
Struggling to pay mortgage 22
Closing on a mortgage 12
Incorrect information on your report 10
Applying for a mortgage or refinancing an existing mortgage 7
Improper use of your report 4
Problem with a company's investigation into an existing problem 4
Took or threatened to take negative or legal action 2
Loan servicing, payments, escrow account 2
Attempts to collect debt not owed 2
Loan modification,collection,foreclosure 1
Credit monitoring or identity protection 1
Problem with a credit reporting company's investigation into an existing problem 1
False statements or representation 1

Yearly Trend

Year Complaints Timely
2012 2 50%
2013 2 100%
2018 1 100%
2019 12 91.7%
2020 15 100%
2021 8 100%
2022 15 100%
2023 8 100%
2024 10 100%
2025 10 100%
2026 11 100%

Source: CFPB Consumer Complaint Database

Southwest Stage Funding filings cluster in one product

Southwest Stage Funding's 94 logged complaints stay concentrated: only 22 states show a filing. 55.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-24.

Southwest Stage Funding answers 97.9% of complaints inside the CFPB's tracked window and closes 96.8% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southwest Stage Funding.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Southwest Stage Funding: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Southwest Stage Funding (97.9% timely; 1.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration