CFPB · Single-product concentration
Southwest Funding, Lp
22 CFPB complaints · 86.4% in "Mortgage" · top issue Closing on a mortgage.
Southwest Funding, Lp: 86.4% of 22 CFPB complaints sit in "Mortgage". Timely 63.6% · relief 13.6%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2014 to 2022
CFPB relief outcome brief
CCDB company southwest-funding-lp
13.6% relief · 63.6% timely · 22 filings · Mortgage
Same-product relief peers
Nearest relief peer: Pennymac Loan Services, LLC. (13.4% relief)
Southwest Funding, Lp closes 13.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Southwest Funding, Lp scores strongest on closed with explanation (66/100 percentile-benchmarked) and weakest on timely response (36/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
64 / 100 percentile-benchmarked
13.6% of complaints closed with relief to the consumer
Timely response
36 / 100 percentile-benchmarked
63.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
66 / 100 percentile-benchmarked
81.8% of complaints closed with an explanation to the consumer
Most of Southwest Funding, Lp's 22 filings include narrative text
63.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Southwest Funding, Lp complaint mix by product
- Mortgage 19 86.4% – 16% relief
- Credit reporting, 3 13.6% – 0% relief
How Southwest Funding, Lp's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
Concentrated filing states for Southwest Funding, Lp
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 45.5% of this company's filings
Southwest Funding, Lp falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 2
- -33.3% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 10 |
| TN | 10 |
| FL | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Credit decision / Underwriting | 3 |
| Application, originator, mortgage broker | 3 |
| Improper use of your report | 2 |
| Settlement process and costs | 1 |
| Excessive fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 33.3% |
| 2015 | 1 | 100% |
| 2016 | 3 | 66.7% |
| 2017 | 1 | 100% |
| 2018 | 1 | 0% |
| 2019 | 2 | 100% |
| 2020 | 6 | 100% |
| 2021 | 3 | 33.3% |
| 2022 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Southwest Funding, Lp filings cluster in one product
Southwest Funding, Lp's 22 logged complaints stay concentrated: only 4 states show a filing. 63.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2022-06-07.
Southwest Funding, Lp answers 63.6% of complaints inside the CFPB's tracked window and closes 81.8% with a written explanation. 13.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southwest Funding, Lp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Southwest Funding, Lp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 63.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Southwest Funding, Lp (63.6% timely; 13.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration