CFPB · Mid-pack CFPB posture

Softgate Systems, Inc.

9 CFPB complaints · 6 states · top issue Took or threatened to take negative or legal action.

9 CFPB complaints

Softgate Systems, Inc. has 9 consumer complaints in the CFPB public database. Timely response is 0%; 0% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +200% filings 2023 to 2026

CFPB relief outcome brief

CCDB company softgate-systems-inc

0% relief · 0% timely · 9 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Softgate Systems, Inc. (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Softgate Systems, Inc. and nearest filing-volume peers

Softgate Systems, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Softgate Systems, Inc. has 9 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Softgate Systems, Inc. complaint mix by product

Total complaints: 9

Softgate Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 9 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 5 complaints (55.6%), resolution 0.0% Debt collection 55.6% Credit card: 2 complaints (22.2%), resolution 0.0% Credit card 22.2% Credit reporting: 1 complaints (11.1%), resolution 0.0% Credit reporting 11.1% Payday loan,: 1 complaints (11.1%), resolution 0.0% Payday loan, 11.1%
  • Debt collection 5 55.6% – 0% relief
  • Credit card 2 22.2% – 0% relief
  • Credit reporting 1 11.1% – 0% relief
  • Payday loan, 1 11.1% – 0% relief

How Softgate Systems, Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 5
Credit card 2
Credit reporting or other personal consumer reports 1
Payday loan, title loan, or personal loan 1

Concentrated filing states for Softgate Systems, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
44.4% of this company's filings
CA4TX1OH1MD1AZ1IL1

Softgate Systems, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
3
+200% vs 2023
0123456 202320252026 3

Top States

State Complaints
CA 4
TX 1
OH 1
MD 1
AZ 1
IL 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 5
Problem when making payments 2
Improper use of your report 1
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2023 1 0%
2025 5 0%
2026 3 0%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Softgate Systems, Inc.

Softgate Systems, Inc.'s 9 logged complaints stay concentrated: only 6 states show a filing. Only 22.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-05-12.

Softgate Systems, Inc. answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Softgate Systems, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Softgate Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Softgate Systems, Inc. (0% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture