CFPB · Narrative-heavy record
Self Lender Inc
73 CFPB complaints · 69.9% with narratives · top issue Incorrect information on your report.
Self Lender Inc: 69.9% of 73 filings include consumer narratives. Timely 64.4% · relief 0% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +350% filings 2017 to 2020
CFPB relief outcome brief
CCDB company self-lender-inc
0% relief · 64.4% timely · 73 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Self Lender Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Self Lender Inc's 73 filings include narrative text
69.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Self Lender Inc complaint mix by product
- Credit reporting, 39 54.2% – 0% relief
- Payday loan, 22 30.6% – 0% relief
- Credit card 7 9.7% – 0% relief
- Consumer Loan 1 1.4% – 0% relief
- Bank account 1 1.4% – 0% relief
- Money transfer, 1 1.4% – 0% relief
- Debt collection 1 1.4% – 0% relief
How Self Lender Inc's 73 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 39 |
| Payday loan, title loan, or personal loan | 22 |
| Credit card or prepaid card | 7 |
| Consumer Loan | 1 |
| Bank account or service | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Debt collection | 1 |
| Checking or savings account | 1 |
Where Self Lender Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 12.3% of this company's filings
Self Lender Inc rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 18
- +350% vs 2017
Top States
| State | Complaints |
|---|---|
| FL | 9 |
| PA | 8 |
| TX | 7 |
| GA | 6 |
| IL | 6 |
| CA | 5 |
| NJ | 4 |
| NY | 3 |
| SC | 2 |
| MS | 2 |
| WV | 2 |
| MI | 2 |
| OH | 2 |
| NV | 2 |
| AL | 2 |
| AP | 1 |
| MD | 1 |
| WY | 1 |
| FM | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 33 |
| Problem when making payments | 8 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Confusing or misleading advertising or marketing | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Getting the loan | 2 |
| Charged fees or interest you didn't expect | 2 |
| Unexpected or other fees | 2 |
| Struggling to pay your loan | 2 |
| Managing the loan or lease | 1 |
| Account opening, closing, or management | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with customer service | 1 |
| Improper use of your report | 1 |
| Problem getting a card or closing an account | 1 |
| Closing your account | 1 |
| Problem with additional add-on products or services | 1 |
| Written notification about debt | 1 |
| Other features, terms, or problems | 1 |
| Advertising and marketing, including promotional offers | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 4 | 0% |
| 2018 | 16 | 56.3% |
| 2019 | 35 | 85.7% |
| 2020 | 18 | 44.4% |
Source: CFPB Consumer Complaint Database
Self Lender Inc's narrative-rich complaint ledger
Self Lender Inc's 73 logged complaints stay concentrated: only 26 states show a filing. 69.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2020-05-14.
Self Lender Inc answers 64.4% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Self Lender Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Self Lender Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 73.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 64.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Self Lender Inc (64.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record