Self Lender Inc
73 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Self Lender Inc complaint mix by product
- Credit reporting, 39 54.2% – 0% relief
- Payday loan, 22 30.6% – 0% relief
- Credit card 7 9.7% – 0% relief
- Consumer Loan 1 1.4% – 0% relief
- Bank account 1 1.4% – 0% relief
- Money transfer, 1 1.4% – 0% relief
- Debt collection 1 1.4% – 0% relief
How Self Lender Inc's 73 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 39 |
| Payday loan, title loan, or personal loan | 22 |
| Credit card or prepaid card | 7 |
| Consumer Loan | 1 |
| Bank account or service | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Debt collection | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 9 |
| PA | 8 |
| TX | 7 |
| GA | 6 |
| IL | 6 |
| CA | 5 |
| NJ | 4 |
| NY | 3 |
| SC | 2 |
| MS | 2 |
| WV | 2 |
| MI | 2 |
| OH | 2 |
| NV | 2 |
| AL | 2 |
| AP | 1 |
| MD | 1 |
| WY | 1 |
| FM | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 33 |
| Problem when making payments | 8 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Confusing or misleading advertising or marketing | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Getting the loan | 2 |
| Charged fees or interest you didn't expect | 2 |
| Unexpected or other fees | 2 |
| Struggling to pay your loan | 2 |
| Managing the loan or lease | 1 |
| Account opening, closing, or management | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with customer service | 1 |
| Improper use of your report | 1 |
| Problem getting a card or closing an account | 1 |
| Closing your account | 1 |
| Problem with additional add-on products or services | 1 |
| Written notification about debt | 1 |
| Other features, terms, or problems | 1 |
| Advertising and marketing, including promotional offers | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 4 | 0% |
| 2018 | 16 | 56.3% |
| 2019 | 35 | 85.7% |
| 2020 | 18 | 44.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Self Lender Inc
Self Lender Inc's 73 logged complaints stay concentrated: only 26 states show a filing on record. 69.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2017 through 2020-05-14.
Self Lender Inc answers 64.4% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Self Lender Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Self Lender Inc have?
73, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Self Lender Inc respond to complaints on time?
64.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Self Lender Inc?
"Incorrect information on your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.