Total complaints
60
Filed since 2017
2026 data Public-data reference. official source
Self Lender Inc
60 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
60 consumer complaints filed with the CFPB
This profile shows Self Lender Inc's complaint history from CFPB public records. 60 consumers have filed complaints since 2017. The company has a 65% timely response rate and has provided relief in 0% of cases.
60
Total Complaints
65%
Timely Response
0%
Disputed
0%
Relief Provided
25
States Active
2017
Since
Timely response
65%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 65.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Self Lender Inc complaint mix by product
- Credit reporting, 32 54.2% – 0% relief
- Payday loan, 18 30.5% – 0% relief
- Credit card 5 8.5% – 0% relief
- Checking or 1 1.7% – 0% relief
- Bank account 1 1.7% – 0% relief
- Money transfer, 1 1.7% – 0% relief
- Consumer Loan 1 1.7% – 0% relief
How Self Lender Inc's 60 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 32 |
| Payday loan, title loan, or personal loan | 18 |
| Credit card or prepaid card | 5 |
| Checking or savings account | 1 |
| Bank account or service | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Consumer Loan | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| PA | 7 |
| FL | 7 |
| IL | 6 |
| NJ | 4 |
| TX | 4 |
| GA | 4 |
| NY | 3 |
| CA | 3 |
| OH | 2 |
| AL | 2 |
| MI | 2 |
| SC | 2 |
| MS | 2 |
| NH | 1 |
| NC | 1 |
| MO | 1 |
| VA | 1 |
| WY | 1 |
| NV | 1 |
| RI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 26 |
| Problem when making payments | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Unexpected or other fees | 2 |
| Charged fees or interest you didn't expect | 2 |
| Struggling to pay your loan | 2 |
| Getting the loan | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Confusing or misleading advertising or marketing | 2 |
| Account opening, closing, or management | 1 |
| Managing the loan or lease | 1 |
| Written notification about debt | 1 |
| Unable to get your credit report or credit score | 1 |
| Getting a credit card | 1 |
| Problem getting a card or closing an account | 1 |
| Other features, terms, or problems | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 4 | 0% |
| 2018 | 13 | 61.5% |
| 2019 | 28 | 82.1% |
| 2020 | 15 | 53.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Self Lender Inc
Self Lender Inc has accumulated 60 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 38 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2020-05-14, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Self Lender Inc reports a 65% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Self Lender Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Self Lender Inc have?
Self Lender Inc has received 60 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Self Lender Inc respond to complaints on time?
Self Lender Inc has a 65% timely response rate to CFPB complaints.
What is the most common complaint about Self Lender Inc?
The most common issue reported against Self Lender Inc is "Incorrect information on your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.
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