CFPB · Single-product concentration
Scherr & McClure
24 CFPB complaints · 95.8% in "Debt collection" · top issue Disclosure verification of debt.
Scherr & McClure: 95.8% of 24 CFPB complaints sit in "Debt collection". Timely 87.5% · relief 25%. Allegations, not findings.
- Single-product concentration
- -60% filings 2013 to 2025
CFPB relief outcome brief
CCDB company scherr-mcclure
25% relief · 87.5% timely · 24 filings · Debt collection
Same-product relief peers
Nearest relief peer: Erc (25% relief)
Scherr & McClure closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 24 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Scherr & McClure complaint mix by product
- Debt collection 23 95.8% – 26% relief
- Credit reporting 1 4.2% – 0% relief
How Scherr & McClure's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Scherr & McClure
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 45.8% of this company's filings
Scherr & McClure falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- -60% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 11 |
| NY | 5 |
| GA | 2 |
| PA | 1 |
| IL | 1 |
| WV | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Disclosure verification of debt | 8 |
| Communication tactics | 4 |
| Improper contact or sharing of info | 3 |
| False statements or representation | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Improper use of your report | 1 |
| Attempts to collect debt not owed | 1 |
| Taking/threatening an illegal action | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 7 | 100% |
| 2015 | 9 | 100% |
| 2017 | 1 | 0% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Scherr & McClure filings cluster in one product
Scherr & McClure's 24 logged complaints stay concentrated: only 7 states show a filing. Only 12.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-03-25.
Scherr & McClure answers 87.5% of complaints inside the CFPB's tracked window and closes 62.5% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Disclosure verification of debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Scherr & McClure.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Scherr & McClure: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 24.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Scherr & McClure (87.5% timely; 25% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration