CFPB · Narrative-heavy record

Schachter Portnoy, L.L.C.

42 CFPB complaints · 40.5% with narratives · top issue Dealing with my lender or servicer.

42 CFPB complaints

Schachter Portnoy, L.L.C.: 40.5% of 42 filings include consumer narratives. Timely 92.9% · relief 0% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2013 to 2020

CFPB relief outcome brief

CCDB company schachter-portnoy-l-l-c

0% relief · 92.9% timely · 42 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Schachter Portnoy, L.L.C. (t…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Schachter Portnoy, L.L.C. and nearest filing-volume peers

Schachter Portnoy, L.L.C. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Schachter Portnoy, L.L.C.'s 42 filings include narrative text

40.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 92.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Schachter Portnoy, L.L.C. complaint mix by product

Total complaints: 42

Schachter Portnoy, L.L.C. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 42 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 26 complaints (61.9%), resolution 0.0% Debt collection 61.9% Student loan: 13 complaints (31.0%), resolution 0.0% Student loan 31.0% Credit reporting,: 3 complaints (7.1%), resolution 0.0% Credit reporting, 7.1%
  • Debt collection 26 61.9% 0% relief
  • Student loan 13 31.0% 0% relief
  • Credit reporting, 3 7.1% 0% relief

How Schachter Portnoy, L.L.C.'s 42 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 26
Student loan 13
Credit reporting, credit repair services, or other personal consumer reports 3

Concentrated filing states for Schachter Portnoy, L.L.C.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
54.8% of this company's filings
NJ23NY9PA5AZ1WV1GA1FL1

Schachter Portnoy, L.L.C. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2020
2
0% vs 2013
0246810 20132014201520162017201820192020 2

Top States

State Complaints
NJ 23
NY 9
PA 5
AZ 1
WV 1
GA 1
FL 1

Top Issues

Issue Complaints
Dealing with my lender or servicer 7
Written notification about debt 6
Disclosure verification of debt 4
Cont'd attempts collect debt not owed 4
Dealing with your lender or servicer 4
False statements or representation 3
Taking/threatening an illegal action 3
Incorrect information on your report 3
Took or threatened to take negative or legal action 3
Improper contact or sharing of info 2
Problems when you are unable to pay 1
Repaying your loan 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 3 33.3%
2015 8 87.5%
2016 7 100%
2017 6 100%
2018 8 100%
2019 6 100%
2020 2 100%

Source: CFPB Consumer Complaint Database

Schachter Portnoy, L.L.C.'s narrative-rich complaint ledger

Schachter Portnoy, L.L.C.'s 42 logged complaints stay concentrated: only 7 states show a filing. 40.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2020-09-08.

Schachter Portnoy, L.L.C. answers 92.9% of complaints inside the CFPB's tracked window and closes 97.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Dealing with my lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Schachter Portnoy, L.L.C..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Schachter Portnoy, L.L.C.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Schachter Portnoy, L.L.C. (92.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record