CFPB · Narrative-heavy record
Renasant Corporation
216 CFPB complaints · 47.2% with narratives · top issue Managing an account.
Renasant Corporation: 47.2% of 216 filings include consumer narratives. Timely 100% · relief 22.7% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +20% filings 2019 to 2026
CFPB relief outcome brief
CCDB company renasant-corporation
22.7% relief · 100% timely · 216 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Cadence Bank (22.8% relief)
Renasant Corporation closes 22.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Renasant Corporation scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (57/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
22.7% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
57 / 100 percentile-benchmarked
76.9% of complaints closed with an explanation to the consumer
Most of Renasant Corporation's 216 filings include narrative text
47.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Renasant Corporation complaint mix by product
- Checking or 127 60.5% – 22% relief
- Mortgage 37 17.6% – 22% relief
- Credit reporting, 15 7.1% – 20% relief
- Credit reporting 15 7.1% – 7% relief
- Debt collection 8 3.8% – 38% relief
- Money transfer, 5 2.4% – 20% relief
- Credit card 3 1.4% – 100% relief
How Renasant Corporation's 216 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 127 |
| Mortgage | 37 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Credit reporting or other personal consumer reports | 15 |
| Debt collection | 8 |
| Money transfer, virtual currency, or money service | 5 |
| Credit card or prepaid card | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card | 1 |
Where Renasant Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 38.4% of this company's filings
Renasant Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 24
- +20% vs 2019
Top States
| State | Complaints |
|---|---|
| GA | 83 |
| MS | 63 |
| AL | 22 |
| TN | 14 |
| FL | 7 |
| TX | 5 |
| NC | 3 |
| SC | 3 |
| MO | 3 |
| CA | 2 |
| LA | 1 |
| AR | 1 |
| MI | 1 |
| NJ | 1 |
| MA | 1 |
| MD | 1 |
| NV | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 81 |
| Incorrect information on your report | 20 |
| Problem with a lender or other company charging your account | 18 |
| Problem caused by your funds being low | 16 |
| Trouble during payment process | 14 |
| Closing on a mortgage | 11 |
| Improper use of your report | 9 |
| Closing an account | 8 |
| Attempts to collect debt not owed | 8 |
| Struggling to pay mortgage | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Opening an account | 4 |
| Fraud or scam | 3 |
| Problem with a purchase shown on your statement | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Problem when making payments | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Getting a line of credit | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 20 | 100% |
| 2020 | 28 | 100% |
| 2021 | 23 | 100% |
| 2022 | 18 | 100% |
| 2023 | 30 | 100% |
| 2024 | 24 | 100% |
| 2025 | 49 | 100% |
| 2026 | 24 | 100% |
Source: CFPB Consumer Complaint Database
Renasant Corporation's narrative-rich complaint ledger
Renasant Corporation's 216 logged complaints stay concentrated: only 18 states show a filing. 47.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-17.
Renasant Corporation answers 100% of complaints inside the CFPB's tracked window and closes 76.9% with a written explanation. 22.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Renasant Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Renasant Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 216.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Renasant Corporation (100% timely; 22.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record