Total complaints
161
Filed since 2019
161 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
161 consumer complaints filed with the CFPB
This profile shows RENASANT CORPORATION's complaint history from CFPB public records. 161 consumers have filed complaints since 2019. The company has a 100% timely response rate and has provided relief in 25.5% of cases.
Total complaints
161
Filed since 2019
Timely response
100%
CFPB-tracked response window
Relief rate
25.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How RENASANT CORPORATION's 161 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 95 |
| Mortgage | 21 |
| Credit reporting or other personal consumer reports | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Debt collection | 7 |
| Money transfer, virtual currency, or money service | 5 |
| Credit card or prepaid card | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Vehicle loan or lease | 2 |
| Credit card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| GA | 60 |
| MS | 50 |
| AL | 15 |
| TN | 11 |
| FL | 6 |
| SC | 3 |
| TX | 3 |
| MO | 2 |
| NC | 2 |
| VA | 1 |
| MD | 1 |
| CA | 1 |
| NJ | 1 |
| MA | 1 |
| LA | 1 |
| Issue | Complaints |
|---|---|
| Managing an account | 62 |
| Incorrect information on your report | 16 |
| Problem caused by your funds being low | 14 |
| Problem with a lender or other company charging your account | 12 |
| Improper use of your report | 8 |
| Attempts to collect debt not owed | 7 |
| Closing on a mortgage | 6 |
| Trouble during payment process | 6 |
| Closing an account | 4 |
| Fraud or scam | 3 |
| Problem with a purchase shown on your statement | 3 |
| Opening an account | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Struggling to pay mortgage | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Getting a line of credit | 1 |
| Getting a loan or lease | 1 |
| Closing your account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 15 | 100% |
| 2020 | 21 | 100% |
| 2021 | 20 | 100% |
| 2022 | 15 | 100% |
| 2023 | 26 | 100% |
| 2024 | 19 | 100% |
| 2025 | 34 | 100% |
| 2026 | 11 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
RENASANT CORPORATION has accumulated 161 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 50 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, RENASANT CORPORATION reports a 100% timely-response rate and has closed 74.5% of cases with a written explanation to the consumer. 25.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RENASANT CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
RENASANT CORPORATION has received 161 consumer complaints filed with the Consumer Financial Protection Bureau.
RENASANT CORPORATION has a 100% timely response rate to CFPB complaints.
The most common issue reported against RENASANT CORPORATION is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.