2026 data Public-data reference. official source

RENASANT CORPORATION

161 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

161 consumer complaints filed with the CFPB

This profile shows RENASANT CORPORATION's complaint history from CFPB public records. 161 consumers have filed complaints since 2019. The company has a 100% timely response rate and has provided relief in 25.5% of cases.

161
Total Complaints
100%
Timely Response
0%
Disputed
25.5%
Relief Provided
15
States Active
2019
Since

Total complaints

161

Filed since 2019

Timely response

100%

CFPB-tracked response window

Relief rate

25.5%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.5%
Industry median

Share closed with monetary or non-monetary relief.

RENASANT CORPORATION complaint mix by product

Total complaints: 161

RENASANT CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 161 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 95 complaints (61.3%), resolution 26.3% Checking or 61.3% Mortgage: 21 complaints (13.5%), resolution 23.8% Mortgage 13.5% Credit reporting: 13 complaints (8.4%), resolution 0.0% Credit reporting 8.4% Credit reporting,: 11 complaints (7.1%), resolution 18.2% Credit reporting, 7.1% Debt collection: 7 complaints (4.5%), resolution 42.9% Money transfer,: 5 complaints (3.2%), resolution 20.0% Credit card: 3 complaints (1.9%), resolution 100.0%
  • Checking or 95 61.3% 26% relief
  • Mortgage 21 13.5% 24% relief
  • Credit reporting 13 8.4% 0% relief
  • Credit reporting, 11 7.1% 18% relief
  • Debt collection 7 4.5% 43% relief
  • Money transfer, 5 3.2% 20% relief
  • Credit card 3 1.9% 100% relief

How RENASANT CORPORATION's 161 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 95
Mortgage 21
Credit reporting or other personal consumer reports 13
Credit reporting, credit repair services, or other personal consumer reports 11
Debt collection 7
Money transfer, virtual currency, or money service 5
Credit card or prepaid card 3
Payday loan, title loan, or personal loan 2
Vehicle loan or lease 2
Credit card 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
GA 60
MS 50
AL 15
TN 11
FL 6
SC 3
TX 3
MO 2
NC 2
VA 1
MD 1
CA 1
NJ 1
MA 1
LA 1

Top Issues

Issue Complaints
Managing an account 62
Incorrect information on your report 16
Problem caused by your funds being low 14
Problem with a lender or other company charging your account 12
Improper use of your report 8
Attempts to collect debt not owed 7
Closing on a mortgage 6
Trouble during payment process 6
Closing an account 4
Fraud or scam 3
Problem with a purchase shown on your statement 3
Opening an account 3
Applying for a mortgage or refinancing an existing mortgage 3
Problem with a company's investigation into an existing problem 2
Problem with a credit reporting company's investigation into an existing problem 2
Struggling to pay mortgage 2
Credit monitoring or identity theft protection services 1
Getting a line of credit 1
Getting a loan or lease 1
Closing your account 1

Yearly Trend

Year Complaints Timely
2019 15 100%
2020 21 100%
2021 20 100%
2022 15 100%
2023 26 100%
2024 19 100%
2025 34 100%
2026 11 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About RENASANT CORPORATION

RENASANT CORPORATION has accumulated 161 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 50 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, RENASANT CORPORATION reports a 100% timely-response rate and has closed 74.5% of cases with a written explanation to the consumer. 25.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RENASANT CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does RENASANT CORPORATION have?

RENASANT CORPORATION has received 161 consumer complaints filed with the Consumer Financial Protection Bureau.

Does RENASANT CORPORATION respond to complaints on time?

RENASANT CORPORATION has a 100% timely response rate to CFPB complaints.

What is the most common complaint about RENASANT CORPORATION?

The most common issue reported against RENASANT CORPORATION is "Managing an account" in the "Checking or savings account" product category.

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