Renasant Corporation
216 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Renasant Corporation complaint mix by product
- Checking or 127 60.5% – 22% relief
- Mortgage 37 17.6% – 22% relief
- Credit reporting, 15 7.1% – 20% relief
- Credit reporting 15 7.1% – 7% relief
- Debt collection 8 3.8% – 38% relief
- Money transfer, 5 2.4% – 20% relief
- Credit card 3 1.4% – 100% relief
How Renasant Corporation's 216 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 127 |
| Mortgage | 37 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Credit reporting or other personal consumer reports | 15 |
| Debt collection | 8 |
| Money transfer, virtual currency, or money service | 5 |
| Credit card or prepaid card | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 83 |
| MS | 63 |
| AL | 22 |
| TN | 14 |
| FL | 7 |
| TX | 5 |
| NC | 3 |
| SC | 3 |
| MO | 3 |
| CA | 2 |
| LA | 1 |
| AR | 1 |
| MI | 1 |
| NJ | 1 |
| MA | 1 |
| MD | 1 |
| NV | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 81 |
| Incorrect information on your report | 20 |
| Problem with a lender or other company charging your account | 18 |
| Problem caused by your funds being low | 16 |
| Trouble during payment process | 14 |
| Closing on a mortgage | 11 |
| Improper use of your report | 9 |
| Closing an account | 8 |
| Attempts to collect debt not owed | 8 |
| Struggling to pay mortgage | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Opening an account | 4 |
| Fraud or scam | 3 |
| Problem with a purchase shown on your statement | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Problem when making payments | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Getting a line of credit | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 20 | 100% |
| 2020 | 28 | 100% |
| 2021 | 23 | 100% |
| 2022 | 18 | 100% |
| 2023 | 30 | 100% |
| 2024 | 24 | 100% |
| 2025 | 49 | 100% |
| 2026 | 24 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Renasant Corporation
Renasant Corporation's 216 logged complaints stay concentrated: only 18 states show a filing on record. 47.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2026-06-17.
Renasant Corporation answers 100% of complaints inside the CFPB's tracked window and closes 76.9% with a written explanation. 22.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Renasant Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Renasant Corporation have?
216, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Renasant Corporation respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Renasant Corporation?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.