Reliance Exchange Group
30 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Reliance Exchange Group complaint mix by product
- Debt collection 27 90.0% – 4% relief
- Payday loan 3 10.0% – 0% relief
How Reliance Exchange Group's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 27 |
| Payday loan | 3 |
Top States
| State | Complaints |
|---|---|
| TX | 10 |
| OH | 3 |
| NJ | 2 |
| CA | 2 |
| NV | 2 |
| MS | 1 |
| NY | 1 |
| OR | 1 |
| FL | 1 |
| CO | 1 |
| GA | 1 |
| TN | 1 |
| IL | 1 |
| LA | 1 |
| AZ | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 7 |
| Taking/threatening an illegal action | 6 |
| False statements or representation | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Improper contact or sharing of info | 4 |
| Disclosure verification of debt | 2 |
| Can't contact lender | 2 |
| Charged fees or interest I didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 0% |
| 2014 | 21 | 90.5% |
| 2015 | 6 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Reliance Exchange Group
Reliance Exchange Group's 30 logged complaints stay concentrated: only 16 states show a filing on record. Only 6.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2015-07-10.
Reliance Exchange Group answers 63.3% of complaints inside the CFPB's tracked window and closes 36.7% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Reliance Exchange Group.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Reliance Exchange Group have?
30, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Reliance Exchange Group respond to complaints on time?
63.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Reliance Exchange Group?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.