CFPB · Single-product concentration
Reliance Exchange Group
30 CFPB complaints · 90% in "Debt collection" · top issue Communication tactics.
Reliance Exchange Group: 90% of 30 CFPB complaints sit in "Debt collection". Timely 63.3% · relief 3.3%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2015
CFPB relief outcome brief
CCDB company reliance-exchange-group
3.3% relief · 63.3% timely · 30 filings · Debt collection
Same-product relief peers
Nearest relief peer: Ecmc Group, Inc. (3.3% relief)
Reliance Exchange Group closes 3.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Reliance Exchange Group's 30 filings
Only 6.7% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Reliance Exchange Group complaint mix by product
- Debt collection 27 90.0% – 4% relief
- Payday loan 3 10.0% – 0% relief
How Reliance Exchange Group's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 27 |
| Payday loan | 3 |
Where Reliance Exchange Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 33.3% of this company's filings
Reliance Exchange Group rising annual filings
Annual filing volume from the CFPB public database
- 2015
- 6
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 10 |
| OH | 3 |
| NJ | 2 |
| CA | 2 |
| NV | 2 |
| MS | 1 |
| NY | 1 |
| OR | 1 |
| FL | 1 |
| CO | 1 |
| GA | 1 |
| TN | 1 |
| IL | 1 |
| LA | 1 |
| AZ | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 7 |
| Taking/threatening an illegal action | 6 |
| False statements or representation | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Improper contact or sharing of info | 4 |
| Disclosure verification of debt | 2 |
| Can't contact lender | 2 |
| Charged fees or interest I didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 0% |
| 2014 | 21 | 90.5% |
| 2015 | 6 | 0% |
Source: CFPB Consumer Complaint Database
Reliance Exchange Group filings cluster in one product
Reliance Exchange Group's 30 logged complaints stay concentrated: only 16 states show a filing. Only 6.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2015-07-10.
Reliance Exchange Group answers 63.3% of complaints inside the CFPB's tracked window and closes 36.7% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Reliance Exchange Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Reliance Exchange Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 30.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 63.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Reliance Exchange Group (63.3% timely; 3.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration