CFPB · Coded-category record

RCO Legal, P.S.

18 CFPB complaints · mostly coded fields (5.6% narrative) · top issue Loan modification,collection,foreclosure.

18 CFPB complaints

RCO Legal, P.S.: only 5.6% of 18 filings carry narrative text, mostly coded fields. Timely 77.8% · relief 5.6%. Allegations, not findings.

  • Coded-category record
  • 0% filings 2012 to 2020

CFPB relief outcome brief

CCDB company rco-legal-p-s

5.6% relief · 77.8% timely · 18 filings · Mortgage

Nearest relief peer: Flagstar Bank, N.A. (5.6% relief)

RCO Legal, P.S. (this)5.6%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among RCO Legal, P.S. and nearest filing-volume peers

RCO Legal, P.S. closes 5.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Coded fields dominate RCO Legal, P.S.'s 18 filings

Only 5.6% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.

Subscribe (RSS)
Timely response rate 77.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

RCO Legal, P.S. complaint mix by product

Total complaints: 18

RCO Legal, P.S. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 11 complaints (61.1%), resolution 9.1% Mortgage 61.1% Debt collection: 7 complaints (38.9%), resolution 0.0% Debt collection 38.9%
  • Mortgage 11 61.1% 9% relief
  • Debt collection 7 38.9% 0% relief

How RCO Legal, P.S.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 11
Debt collection 7

Where RCO Legal, P.S. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
HI
27.8% of this company's filings
HI5WA5OR2AL1CA1AZ1FL1ID1

RCO Legal, P.S. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2020
1
0% vs 2012
02468 201220132014201520162020 1

Top States

State Complaints
HI 5
WA 5
OR 2
AL 1
CA 1
AZ 1
FL 1
ID 1
MS 1

Top Issues

Issue Complaints
Loan modification,collection,foreclosure 7
Disclosure verification of debt 4
Loan servicing, payments, escrow account 2
Cont'd attempts collect debt not owed 1
Other 1
Communication tactics 1
Improper contact or sharing of info 1
Struggling to pay mortgage 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 1 100%
2014 7 71.4%
2015 4 75%
2016 4 100%
2020 1 0%

Source: CFPB Consumer Complaint Database

RCO Legal, P.S.'s 18 logged complaints stay concentrated: only 9 states show a filing. Only 5.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2020-02-26.

RCO Legal, P.S. answers 77.8% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 5.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about RCO Legal, P.S..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for RCO Legal, P.S.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for RCO Legal, P.S. (77.8% timely; 5.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record