CFPB · Mid-pack CFPB posture
Rapid Mortgage Company
9 CFPB complaints · 4 states · top issue Applying for a mortgage or refinancing an existing mortgage.
Rapid Mortgage Company has 9 consumer complaints in the CFPB public database. Timely response is 44.4%; 11.1% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +100% filings 2012 to 2026
CFPB relief outcome brief
CCDB company rapid-mortgage-company
11.1% relief · 44.4% timely · 9 filings · Mortgage
Same-product relief peers
Nearest relief peer: CrossCountry Mortgage LLC (11.2% relief)
Rapid Mortgage Company closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Rapid Mortgage Company complaint mix by product
- Mortgage 6 66.7% – 17% relief
- Credit reporting 2 22.2% – 0% relief
- Credit reporting, 1 11.1% – 0% relief
How Rapid Mortgage Company's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 6 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Rapid Mortgage Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 55.6% of this company's filings
Rapid Mortgage Company rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2012
Top States
| State | Complaints |
|---|---|
| OH | 5 |
| NC | 2 |
| TX | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Improper use of your report | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Application, originator, mortgage broker | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2018 | 1 | 0% |
| 2019 | 2 | 50% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2025 | 1 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Rapid Mortgage Company
Rapid Mortgage Company's 9 logged complaints stay concentrated: only 4 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-05-12.
Rapid Mortgage Company answers 44.4% of complaints inside the CFPB's tracked window and closes 55.6% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Rapid Mortgage Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Rapid Mortgage Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 44.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Rapid Mortgage Company (44.4% timely; 11.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture