CFPB · Single-product concentration

Quest Legal Group

31 CFPB complaints · 87.1% in "Debt collection" · top issue Took or threatened to take negative or legal action.

31 CFPB complaints

Quest Legal Group: 87.1% of 31 CFPB complaints sit in "Debt collection". Timely 0% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2024 to 2024

CFPB relief outcome brief

CCDB company quest-legal-group

0% relief · 0% timely · 31 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Quest Legal Group (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Quest Legal Group and nearest filing-volume peers

Quest Legal Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Quest Legal Group's 31 filings include narrative text

61.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Quest Legal Group complaint mix by product

Total complaints: 31

Quest Legal Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 31 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 27 complaints (87.1%), resolution 0.0% Debt collection 87.1% Payday loan,: 4 complaints (12.9%), resolution 0.0% Payday loan, 12.9%
  • Debt collection 27 87.1% 0% relief
  • Payday loan, 4 12.9% 0% relief

How Quest Legal Group's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 27
Payday loan, title loan, personal loan, or advance loan 4

Where Quest Legal Group complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NC
12.9% of this company's filings
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Top States

State Complaints
NC 4
TX 4
TN 3
FL 3
VA 2
GA 2
SC 1
OR 1
IL 1
ID 1
NM 1
MD 1
CA 1
AZ 1
KY 1
PA 1
LA 1
MO 1
AR 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 16
Attempts to collect debt not owed 7
Received a loan you didn't apply for 2
False statements or representation 2
Problem with the payoff process at the end of the loan 1
Written notification about debt 1
Communication tactics 1
Can't contact lender or servicer 1

Yearly Trend

Year Complaints Timely
2024 31 0%

Source: CFPB Consumer Complaint Database

Quest Legal Group's 31 logged complaints stay concentrated: only 19 states show a filing. 61.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2024-10-22.

Quest Legal Group answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Quest Legal Group.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Quest Legal Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Quest Legal Group (0% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration