CFPB · Single-product concentration
Mountain Run Solutions, LLC
325 CFPB complaints · 82.8% in "Debt collection" · top issue Attempts to collect debt not owed.
Mountain Run Solutions, LLC: 82.8% of 325 CFPB complaints sit in "Debt collection". Timely 97.5% · relief 1.2%. Allegations, not findings.
- Single-product concentration
- -99.2% filings 2021 to 2025
CFPB relief outcome brief
CCDB company mountain-run-solutions-llc
1.2% relief · 97.5% timely · 325 filings · Debt collection
Same-product relief peers
Nearest relief peer: Financial Recovery Services, Inc. (1.2% relief)
Mountain Run Solutions, LLC closes 1.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Mountain Run Solutions, LLC scores strongest on closed with explanation (98/100 percentile-benchmarked) and weakest on relief provided (6/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
6 / 100 percentile-benchmarked
1.2% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
98.8% of complaints closed with an explanation to the consumer
Most of Mountain Run Solutions, LLC's 325 filings include narrative text
56.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mountain Run Solutions, LLC complaint mix by product
- Debt collection 269 82.8% – 1% relief
- Credit reporting, 54 16.6% – 2% relief
- Money transfer, 1 0.3% – 0% relief
- Checking or 1 0.3% – 0% relief
How Mountain Run Solutions, LLC's 325 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 269 |
| Credit reporting, credit repair services, or other personal consumer reports | 54 |
| Money transfer, virtual currency, or money service | 1 |
| Checking or savings account | 1 |
Where Mountain Run Solutions, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 16.3% of this company's filings
Mountain Run Solutions, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- -99.2% vs 2021
Top States
| State | Complaints |
|---|---|
| TX | 53 |
| FL | 33 |
| CA | 30 |
| GA | 23 |
| PR | 15 |
| SC | 15 |
| OH | 14 |
| IL | 13 |
| MD | 11 |
| NC | 11 |
| TN | 10 |
| WA | 9 |
| NV | 8 |
| AZ | 8 |
| CO | 7 |
| NY | 7 |
| PA | 7 |
| LA | 6 |
| AL | 5 |
| MI | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 155 |
| Written notification about debt | 50 |
| Incorrect information on your report | 34 |
| False statements or representation | 27 |
| Took or threatened to take negative or legal action | 24 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Communication tactics | 11 |
| Improper use of your report | 4 |
| Threatened to contact someone or share information improperly | 2 |
| Fraud or scam | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 236 | 100% |
| 2022 | 72 | 95.8% |
| 2023 | 13 | 61.5% |
| 2024 | 2 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Mountain Run Solutions, LLC filings cluster in one product
Mountain Run Solutions, LLC's 325 logged complaints stay concentrated: only 39 states show a filing. 56.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2025-02-02.
Mountain Run Solutions, LLC answers 97.5% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 1.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mountain Run Solutions, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mountain Run Solutions, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 325.
- Collection Information Bureau, Inc. Δ 0 complaints · 0% relief 325complaints
- Capstone Credit & Collection, LLC. Δ 2 complaints · 1.2% relief 323complaints
- Quality Loan Service Corporation Δ 2 complaints · 0.6% relief 323complaints
- Windham Professionals, Inc. Δ 3 complaints · 100% relief 328complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mountain Run Solutions, LLC (97.5% timely; 1.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration