CFPB · Single-product concentration

Consumer Collection Management. Inc

406 CFPB complaints · 86.5% in "Debt collection" · top issue Attempts to collect debt not owed.

406 CFPB complaints

Consumer Collection Management. Inc: 86.5% of 406 CFPB complaints sit in "Debt collection". Timely 76.4% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +237.5% filings 2014 to 2026

CFPB relief outcome brief

CCDB company consumer-collection-management-inc

0% relief · 76.4% timely · 406 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Consumer Collection Manageme…0%Advanced Collection Bureau, …0.2%American Collections Enterpr…0%Medical Business Bureau2.2%Oliphant Financial, LLC0%
Closed-with-relief % among Consumer Collection Management. Inc and nearest filing-volume peers

Consumer Collection Management. Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 406 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 76.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Consumer Collection Management. Inc complaint mix by product

Total complaints: 406

Consumer Collection Management. Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 406 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 351 complaints (86.5%), resolution 0.0% Debt collection 86.5% Credit reporting: 32 complaints (7.9%), resolution 0.0% Credit reporting 7.9% Credit reporting,: 22 complaints (5.4%), resolution 0.0% Credit reporting: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 351 86.5% 0% relief
  • Credit reporting 32 7.9% 0% relief
  • Credit reporting, 22 5.4% 0% relief
  • Credit reporting 1 0.2% 0% relief

How Consumer Collection Management. Inc's 406 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 351
Credit reporting or other personal consumer reports 32
Credit reporting, credit repair services, or other personal consumer reports 22
Credit reporting 1

Where Consumer Collection Management. Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MO
39.7% of this company's filings
MO161IL68IN26OH20FL16TX13GA11AL9

Consumer Collection Management. Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
54
+237.5% vs 2014
020406080100 2014201620182020202220242026 54

Top States

State Complaints
MO 161
IL 68
IN 26
OH 20
FL 16
TX 13
GA 11
AL 9
VA 9
KS 9
PA 8
MI 8
AR 8
CO 5
NC 5
TN 4
SC 3
KY 3
NY 3
OK 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 125
Written notification about debt 80
False statements or representation 50
Incorrect information on your report 35
Took or threatened to take negative or legal action 29
Cont'd attempts collect debt not owed 22
Communication tactics 21
Improper use of your report 11
Disclosure verification of debt 8
Improper contact or sharing of info 6
Problem with a company's investigation into an existing problem 5
Threatened to contact someone or share information improperly 4
Taking/threatening an illegal action 4
Problem with a credit reporting company's investigation into an existing problem 2
Electronic communications 2
Incorrect information on credit report 1
Confusing or misleading advertising or marketing 1

Yearly Trend

Year Complaints Timely
2014 16 50%
2015 9 44.4%
2016 16 37.5%
2017 22 77.3%
2018 27 88.9%
2019 14 42.9%
2020 26 42.3%
2021 21 81%
2022 45 93.3%
2023 19 73.7%
2024 55 89.1%
2025 82 76.8%
2026 54 90.7%

Source: CFPB Consumer Complaint Database

Consumer Collection Management. Inc filings cluster in one product

Consumer Collection Management. Inc's 406 logged complaints stay concentrated: only 30 states show a filing. Only 38.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-24.

Consumer Collection Management. Inc answers 76.4% of complaints inside the CFPB's tracked window and closes 99% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Collection Management. Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Consumer Collection Management. Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Consumer Collection Management. Inc (76.4% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration