2026 data Public-data reference. official source

Consumer Collection Management. Inc

321 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

321 consumer complaints filed with the CFPB

This profile shows Consumer Collection Management. Inc's complaint history from CFPB public records. 321 consumers have filed complaints since 2014. The company has a 75.7% timely response rate and has provided relief in 0% of cases.

321
Total Complaints
75.7%
Timely Response
0.9%
Disputed
0%
Relief Provided
28
States Active
2014
Since

Total complaints

321

Filed since 2014

Timely response

75.7%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 75.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Consumer Collection Management. Inc complaint mix by product

Total complaints: 321

Consumer Collection Management. Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 321 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 274 complaints (85.4%), resolution 0.0% Debt collection 85.4% Credit reporting: 26 complaints (8.1%), resolution 0.0% Credit reporting 8.1% Credit reporting,: 20 complaints (6.2%), resolution 0.0% Credit reporting, 6.2% Credit reporting: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 274 85.4% 0% relief
  • Credit reporting 26 8.1% 0% relief
  • Credit reporting, 20 6.2% 0% relief
  • Credit reporting 1 0.3% 0% relief

How Consumer Collection Management. Inc's 321 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 274
Credit reporting or other personal consumer reports 26
Credit reporting, credit repair services, or other personal consumer reports 20
Credit reporting 1

Top States

State Complaints
MO 124
IL 54
IN 21
OH 18
FL 13
TX 9
KS 9
GA 9
AR 8
MI 7
PA 7
AL 6
CO 5
NC 4
TN 3
VA 3
SC 3
OK 3
NY 3
CA 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 102
Written notification about debt 56
False statements or representation 36
Incorrect information on your report 29
Took or threatened to take negative or legal action 21
Cont'd attempts collect debt not owed 20
Communication tactics 17
Improper use of your report 9
Disclosure verification of debt 8
Improper contact or sharing of info 5
Problem with a company's investigation into an existing problem 5
Taking/threatening an illegal action 4
Threatened to contact someone or share information improperly 4
Problem with a credit reporting company's investigation into an existing problem 2
Electronic communications 1
Incorrect information on credit report 1
Confusing or misleading advertising or marketing 1

Yearly Trend

Year Complaints Timely
2014 16 50%
2015 8 37.5%
2016 13 23.1%
2017 21 76.2%
2018 23 91.3%
2019 11 54.5%
2020 18 38.9%
2021 16 81.3%
2022 35 97.1%
2023 16 68.8%
2024 46 89.1%
2025 68 76.5%
2026 30 93.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Consumer Collection Management. Inc

Consumer Collection Management. Inc has accumulated 321 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 91 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Consumer Collection Management. Inc reports a 75.7% timely-response rate and has closed 99.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Consumer Collection Management. Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Consumer Collection Management. Inc have?

Consumer Collection Management. Inc has received 321 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Consumer Collection Management. Inc respond to complaints on time?

Consumer Collection Management. Inc has a 75.7% timely response rate to CFPB complaints.

What is the most common complaint about Consumer Collection Management. Inc?

The most common issue reported against Consumer Collection Management. Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.

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