CFPB · Single-product concentration

Portfolio America Asset Management, LLC

27 CFPB complaints · 77.8% in "Debt collection" · top issue Communication tactics.

27 CFPB complaints

Portfolio America Asset Management, LLC: 77.8% of 27 CFPB complaints sit in "Debt collection". Timely 0% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +200% filings 2015 to 2022

CFPB relief outcome brief

CCDB company portfolio-america-asset-management-llc

0% relief · 0% timely · 27 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Portfolio America AssetManagement, LLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Portfolio America Asset Management, LLC and nearest filing-volume peers

Portfolio America Asset Management, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Portfolio America Asset Management, LLC scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

0 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

0 / 100 percentile-benchmarked

0% of complaints answered inside the CFPB 15-day window

Closed with explanation

0 / 100 percentile-benchmarked

3.7% of complaints closed with an explanation to the consumer

Most of Portfolio America Asset Management, LLC's 27 filings include narrative text

70.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Portfolio America Asset Management, LLC complaint mix by product

Total complaints: 27

Portfolio America Asset Management, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 27 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 21 complaints (77.8%), resolution 0.0% Debt collection 77.8% Credit reporting,: 5 complaints (18.5%), resolution 0.0% Credit reporting, 18.5% Payday loan,: 1 complaints (3.7%), resolution 0.0%
  • Debt collection 21 77.8% – 0% relief
  • Credit reporting, 5 18.5% – 0% relief
  • Payday loan, 1 3.7% – 0% relief

How Portfolio America Asset Management, LLC's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 21
Credit reporting, credit repair services, or other personal consumer reports 5
Payday loan, title loan, or personal loan 1

Where Portfolio America Asset Management, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
18.5% of this company's filings
FL5CA5IN4NJ2TX2MN2GA2TN1

Portfolio America Asset Management, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
3
+200% vs 2015
051015 20152019202020212022 3

Top States

State Complaints
FL 5
CA 5
IN 4
NJ 2
TX 2
MN 2
GA 2
TN 1
AL 1
MI 1
KY 1
PA 1

Top Issues

Issue Complaints
Communication tactics 8
Attempts to collect debt not owed 6
Problem with a credit reporting company's investigation into an existing problem 3
Took or threatened to take negative or legal action 2
Threatened to contact someone or share information improperly 2
Written notification about debt 2
Improper use of your report 1
Received a loan you didn't apply for 1
False statements or representation 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2015 1 0%
2019 6 0%
2020 12 0%
2021 5 0%
2022 3 0%

Source: CFPB Consumer Complaint Database

Portfolio America Asset Management, LLC filings cluster in one product

Portfolio America Asset Management, LLC's 27 logged complaints stay concentrated: only 12 states show a filing. 70.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2022-06-02.

Portfolio America Asset Management, LLC answers 0% of complaints inside the CFPB's tracked window and closes 3.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Portfolio America Asset Management, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Portfolio America Asset Management, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Portfolio America Asset Management, LLC (0% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration