Total complaints
6
Filed since 2014
2026 data Public-data reference. official source
Portage Financial Services Company Inc.
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows Portage Financial Services Company Inc.'s complaint history from CFPB public records. 6 consumers have filed complaints since 2014. The company has a 83.3% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
83.3%
Timely Response
33.3%
Disputed
0%
Relief Provided
1
States Active
2014
Since
Timely response
83.3%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 83.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Portage Financial Services Company Inc. complaint mix by product
- Consumer Loan 3 50.0% – 0% relief
- Vehicle loan 2 33.3% – 0% relief
- Payday loan, 1 16.7% – 0% relief
How Portage Financial Services Company Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 3 |
| Vehicle loan or lease | 2 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| OH | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Problems when you are unable to pay | 3 |
| Problems at the end of the loan or lease | 1 |
| Loan payment wasn't credited to your account | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 66.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Portage Financial Services Company Inc.
Portage Financial Services Company Inc. has accumulated 6 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2017-11-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Portage Financial Services Company Inc. reports a 83.3% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 33.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Consumer Loan", and the single most common underlying issue is "Problems when you are unable to pay".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Portage Financial Services Company Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Portage Financial Services Company Inc. have?
Portage Financial Services Company Inc. has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Portage Financial Services Company Inc. respond to complaints on time?
Portage Financial Services Company Inc. has a 83.3% timely response rate to CFPB complaints.
What is the most common complaint about Portage Financial Services Company Inc.?
The most common issue reported against Portage Financial Services Company Inc. is "Problems when you are unable to pay" in the "Consumer Loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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