CFPB · Narrative-heavy record
Portage Financial Services Company Inc.
7 CFPB complaints · 71.4% with narratives · top issue Problems when you are unable to pay.
Portage Financial Services Company Inc.: 71.4% of 7 filings include consumer narratives. Timely 71.4% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company portage-financial-services-company-inc
0% relief · 71.4% timely · 7 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Portage Financial Services Company Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Portage Financial Services Company Inc. has 7 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Portage Financial Services Company Inc. complaint mix by product
- Vehicle loan 3 42.9% – 0% relief
- Consumer Loan 3 42.9% – 0% relief
- Payday loan, 1 14.3% – 0% relief
How Portage Financial Services Company Inc.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 3 |
| Consumer Loan | 3 |
| Payday loan, title loan, or personal loan | 1 |
Portage Financial Services Company Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| OH | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Problems when you are unable to pay | 3 |
| Repossession | 1 |
| Problems at the end of the loan or lease | 1 |
| Loan payment wasn't credited to your account | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 66.7% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Portage Financial Services Company Inc.'s narrative-rich complaint ledger
Portage Financial Services Company Inc.'s 7 logged complaints stay concentrated: only 1 state shows a filing. 71.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-01-27.
Portage Financial Services Company Inc. answers 71.4% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Problems when you are unable to pay."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Portage Financial Services Company Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Portage Financial Services Company Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 71.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Portage Financial Services Company Inc. (71.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record