CFPB · Single-product concentration
Pleasant Valley Home Mortgage
15 CFPB complaints · 86.7% in "Mortgage" · top issue Application, originator, mortgage broker.
Pleasant Valley Home Mortgage: 86.7% of 15 CFPB complaints sit in "Mortgage". Timely 40% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2025
CFPB relief outcome brief
CCDB company pleasant-valley-home-mortgage
0% relief · 40% timely · 15 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Pleasant Valley Home Mortgage closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Pleasant Valley Home Mortgage scores strongest on closed with explanation (76/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
40% of complaints answered inside the CFPB 15-day window
Closed with explanation
76 / 100 percentile-benchmarked
86.7% of complaints closed with an explanation to the consumer
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pleasant Valley Home Mortgage complaint mix by product
- Mortgage 13 86.7% – 0% relief
- Credit reporting 1 6.7% – 0% relief
- Debt collection 1 6.7% – 0% relief
How Pleasant Valley Home Mortgage's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 13 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Where Pleasant Valley Home Mortgage complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- SC
- 13.3% of this company's filings
Pleasant Valley Home Mortgage complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| SC | 2 |
| CA | 2 |
| OR | 2 |
| MN | 2 |
| NJ | 2 |
| TX | 1 |
| CT | 1 |
| MD | 1 |
| NC | 1 |
| NH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 9 |
| Settlement process and costs | 2 |
| Loan servicing, payments, escrow account | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 12 | 41.7% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Pleasant Valley Home Mortgage filings cluster in one product
Pleasant Valley Home Mortgage's 15 logged complaints stay concentrated: only 10 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2025-08-27.
Pleasant Valley Home Mortgage answers 40% of complaints inside the CFPB's tracked window and closes 86.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pleasant Valley Home Mortgage.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pleasant Valley Home Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 40%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pleasant Valley Home Mortgage (40% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration