Total complaints
15
Filed since 2012
2026 data Public-data reference. official source
PLEASANT VALLEY HOME MORTGAGE
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows PLEASANT VALLEY HOME MORTGAGE's complaint history from CFPB public records. 15 consumers have filed complaints since 2012. The company has a 40% timely response rate and has provided relief in 0% of cases.
15
Total Complaints
40%
Timely Response
33.3%
Disputed
0%
Relief Provided
10
States Active
2012
Since
Timely response
40%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 40.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
PLEASANT VALLEY HOME MORTGAGE complaint mix by product
- Mortgage 13 86.7% – 0% relief
- Credit reporting 1 6.7% – 0% relief
- Debt collection 1 6.7% – 0% relief
How PLEASANT VALLEY HOME MORTGAGE's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 13 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| SC | 2 |
| MN | 2 |
| OR | 2 |
| NJ | 2 |
| CA | 2 |
| MD | 1 |
| NH | 1 |
| TX | 1 |
| CT | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 9 |
| Settlement process and costs | 2 |
| Loan servicing, payments, escrow account | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 12 | 41.7% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About PLEASANT VALLEY HOME MORTGAGE
PLEASANT VALLEY HOME MORTGAGE has accumulated 15 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2025-08-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, PLEASANT VALLEY HOME MORTGAGE reports a 40% timely-response rate and has closed 86.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 33.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PLEASANT VALLEY HOME MORTGAGE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does PLEASANT VALLEY HOME MORTGAGE have?
PLEASANT VALLEY HOME MORTGAGE has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does PLEASANT VALLEY HOME MORTGAGE respond to complaints on time?
PLEASANT VALLEY HOME MORTGAGE has a 40% timely response rate to CFPB complaints.
What is the most common complaint about PLEASANT VALLEY HOME MORTGAGE?
The most common issue reported against PLEASANT VALLEY HOME MORTGAGE is "Application, originator, mortgage broker" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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