CFPB · Mid-pack CFPB posture

Pioneer Credit Company, Inc

39 CFPB complaints · 8 states · top issue Incorrect information on your report.

39 CFPB complaints

Pioneer Credit Company, Inc has 39 consumer complaints in the CFPB public database. Timely response is 97.4%; 0% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • 0% filings 2013 to 2020

CFPB relief outcome brief

CCDB company pioneer-credit-company-inc

0% relief · 97.4% timely · 39 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Pioneer Credit Company, Inc(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Pioneer Credit Company, Inc and nearest filing-volume peers

Pioneer Credit Company, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Pioneer Credit Company, Inc scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

54 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

95 / 100 percentile-benchmarked

97.4% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

How 39 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 97.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Pioneer Credit Company, Inc complaint mix by product

Total complaints: 39

Pioneer Credit Company, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 39 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 14 complaints (35.9%), resolution 0.0% Debt collection 35.9% Credit reporting,: 8 complaints (20.5%), resolution 0.0% Credit reporting, 20.5% Consumer Loan: 8 complaints (20.5%), resolution 0.0% Consumer Loan 20.5% Payday loan,: 6 complaints (15.4%), resolution 0.0% Payday loan, 15.4% Credit reporting: 2 complaints (5.1%), resolution 0.0% Vehicle loan: 1 complaints (2.6%), resolution 0.0%
  • Debt collection 14 35.9% – 0% relief
  • Credit reporting, 8 20.5% – 0% relief
  • Consumer Loan 8 20.5% – 0% relief
  • Payday loan, 6 15.4% – 0% relief
  • Credit reporting 2 5.1% – 0% relief
  • Vehicle loan 1 2.6% – 0% relief

How Pioneer Credit Company, Inc's 39 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 14
Credit reporting, credit repair services, or other personal consumer reports 8
Consumer Loan 8
Payday loan, title loan, or personal loan 6
Credit reporting 2
Vehicle loan or lease 1

Where Pioneer Credit Company, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
23.1% of this company's filings
GA9SC8KY7MS6LA3FL2TX2UT1

Pioneer Credit Company, Inc complaints by year

Annual filing volume from the CFPB public database

Trend in view
2020
1
0% vs 2013
051015 20132014201520162017201820192020 1

Top States

State Complaints
GA 9
SC 8
KY 7
MS 6
LA 3
FL 2
TX 2
UT 1

Top Issues

Issue Complaints
Incorrect information on your report 7
Communication tactics 6
Managing the loan or lease 4
Cont'd attempts collect debt not owed 4
Problem when making payments 3
Taking out the loan or lease 2
Disclosure verification of debt 1
False statements or representation 1
Problems when you are unable to pay 1
Incorrect information on credit report 1
Shopping for a loan or lease 1
Improper contact or sharing of info 1
Credit reporting company's investigation 1
Lender repossessed or sold the vehicle 1
Loan payment wasn't credited to your account 1
Getting the loan 1
Improper use of your report 1
Attempts to collect debt not owed 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 6 100%
2015 3 100%
2016 6 100%
2017 13 100%
2018 8 100%
2019 1 100%
2020 1 0%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Pioneer Credit Company, Inc

Pioneer Credit Company, Inc's 39 logged complaints stay concentrated: only 8 states show a filing. Only 30.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2020-06-03.

Pioneer Credit Company, Inc answers 97.4% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pioneer Credit Company, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Pioneer Credit Company, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Pioneer Credit Company, Inc (97.4% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture