CFPB · Single-product concentration

Pingora Holdings, LP

19 CFPB complaints · 89.5% in "Mortgage" · top issue Trouble during payment process.

19 CFPB complaints

Pingora Holdings, LP: 89.5% of 19 CFPB complaints sit in "Mortgage". Timely 94.7% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +166.7% filings 2015 to 2022

CFPB relief outcome brief

CCDB company pingora-holdings-lp

0% relief · 94.7% timely · 19 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Pingora Holdings, LP (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Pingora Holdings, LP and nearest filing-volume peers

Pingora Holdings, LP closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Pingora Holdings, LP scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

52 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

91 / 100 percentile-benchmarked

94.7% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

How 19 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 94.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Pingora Holdings, LP complaint mix by product

Total complaints: 19

Pingora Holdings, LP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 19 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 17 complaints (89.5%), resolution 0.0% Mortgage 89.5% Credit reporting,: 2 complaints (10.5%), resolution 0.0% Credit reporting, 10.5%
  • Mortgage 17 89.5% – 0% relief
  • Credit reporting, 2 10.5% – 0% relief

How Pingora Holdings, LP's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 17
Credit reporting, credit repair services, or other personal consumer reports 2

Where Pingora Holdings, LP complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
31.6% of this company's filings
CA6FL3NJ2WI1GA1OH1AK1ID1

Pingora Holdings, LP rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
8
+166.7% vs 2015
0246810 201520162017201820212022 8

Top States

State Complaints
CA 6
FL 3
NJ 2
WI 1
GA 1
OH 1
AK 1
ID 1
CO 1
VA 1
MD 1

Top Issues

Issue Complaints
Trouble during payment process 5
Loan servicing, payments, escrow account 3
Improper use of your report 3
Other 2
Struggling to pay mortgage 2
Incorrect information on your report 1
Identity theft protection or other monitoring services 1
Applying for a mortgage or refinancing an existing mortgage 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2015 3 100%
2016 1 0%
2017 5 100%
2018 1 100%
2021 1 100%
2022 8 100%

Source: CFPB Consumer Complaint Database

Pingora Holdings, LP filings cluster in one product

Pingora Holdings, LP's 19 logged complaints stay concentrated: only 11 states show a filing. Only 26.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2022-11-14.

Pingora Holdings, LP answers 94.7% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pingora Holdings, LP.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Pingora Holdings, LP: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Pingora Holdings, LP (94.7% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration