CFPB · Single-product concentration
Pilgrim Mortgage LLC
5 CFPB complaints · 80% in "Mortgage" · top issue Closing on a mortgage.
Pilgrim Mortgage LLC: 80% of 5 CFPB complaints sit in "Mortgage". Timely 80% · relief 40%. Allegations, not findings.
- Single-product concentration
- 0% filings 2018 to 2026
CFPB relief outcome brief
CCDB company pilgrim-mortgage-llc
40% relief · 80% timely · 5 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
Pilgrim Mortgage LLC closes 40% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Pilgrim Mortgage LLC has 5 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pilgrim Mortgage LLC complaint mix by product
- Mortgage 4 80.0% – 50% relief
- Credit reporting 1 20.0% – 0% relief
How Pilgrim Mortgage LLC's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Pilgrim Mortgage LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 40% of this company's filings
Pilgrim Mortgage LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2018
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| AR | 2 |
| CT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 3 |
| Improper use of your report | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Pilgrim Mortgage LLC filings cluster in one product
Pilgrim Mortgage LLC's 5 logged complaints stay concentrated: only 3 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-02-04.
Pilgrim Mortgage LLC answers 80% of complaints inside the CFPB's tracked window and closes 60% with a written explanation. 40% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pilgrim Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pilgrim Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 80%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pilgrim Mortgage LLC (80% timely; 40% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration