CFPB · Single-product concentration
Pike Creek Mortgage Services
11 CFPB complaints · 72.7% in "Mortgage" · top issue Trouble during payment process.
Pike Creek Mortgage Services: 72.7% of 11 CFPB complaints sit in "Mortgage". Timely 63.6% · relief 9.1%. Allegations, not findings.
- Single-product concentration
- +200% filings 2019 to 2025
CFPB relief outcome brief
CCDB company pike-creek-mortgage-services
9.1% relief · 63.6% timely · 11 filings · Mortgage
Same-product relief peers
Nearest relief peer: American Neighborhood Mortgage (9.1% relief)
Pike Creek Mortgage Services closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Pike Creek Mortgage Services scores strongest on closed with explanation (83/100 percentile-benchmarked) and weakest on timely response (36/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
43 / 100 percentile-benchmarked
9.1% of complaints closed with relief to the consumer
Timely response
36 / 100 percentile-benchmarked
63.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
83 / 100 percentile-benchmarked
90.9% of complaints closed with an explanation to the consumer
How 11 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pike Creek Mortgage Services complaint mix by product
- Mortgage 8 72.7% – 13% relief
- Credit reporting 2 18.2% – 0% relief
- Debt collection 1 9.1% – 0% relief
How Pike Creek Mortgage Services's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 8 |
| Credit reporting or other personal consumer reports | 2 |
| Debt collection | 1 |
Where Pike Creek Mortgage Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- DE
- 36.4% of this company's filings
Pike Creek Mortgage Services rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +200% vs 2019
Top States
| State | Complaints |
|---|---|
| DE | 4 |
| NJ | 2 |
| VA | 2 |
| MI | 1 |
| FL | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 8 |
| Incorrect information on your report | 2 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 1 | 0% |
| 2021 | 4 | 75% |
| 2022 | 1 | 0% |
| 2024 | 1 | 100% |
| 2025 | 3 | 66.7% |
Source: CFPB Consumer Complaint Database
Pike Creek Mortgage Services filings cluster in one product
Pike Creek Mortgage Services's 11 logged complaints stay concentrated: only 6 states show a filing. Only 36.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2025-07-30.
Pike Creek Mortgage Services answers 63.6% of complaints inside the CFPB's tracked window and closes 90.9% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pike Creek Mortgage Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pike Creek Mortgage Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 63.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pike Creek Mortgage Services (63.6% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration