Total complaints
21
Filed since 2019
2026 data Public-data reference. official source
PDQ Check Exchange LC
21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
21 consumer complaints filed with the CFPB
This profile shows PDQ Check Exchange LC's complaint history from CFPB public records. 21 consumers have filed complaints since 2019. The company has a 90.5% timely response rate and has provided relief in 0% of cases.
21
Total Complaints
90.5%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
2019
Since
Timely response
90.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 90.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
PDQ Check Exchange LC complaint mix by product
- Payday loan, 8 38.1% – 0% relief
- Debt collection 8 38.1% – 0% relief
- Payday loan, 5 23.8% – 0% relief
How PDQ Check Exchange LC's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 8 |
| Debt collection | 8 |
| Payday loan, title loan, or personal loan | 5 |
Top States
| State | Complaints |
|---|---|
| UT | 18 |
| CA | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 5 |
| Struggling to pay your loan | 4 |
| Problem with the payoff process at the end of the loan | 3 |
| Can't stop withdrawals from your bank account | 2 |
| Communication tactics | 2 |
| Problem with additional add-on products or services | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2020 | 4 | 100% |
| 2021 | 4 | 75% |
| 2022 | 3 | 100% |
| 2024 | 3 | 66.7% |
| 2025 | 4 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About PDQ Check Exchange LC
PDQ Check Exchange LC has accumulated 21 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-04, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, PDQ Check Exchange LC reports a 90.5% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating PDQ Check Exchange LC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does PDQ Check Exchange LC have?
PDQ Check Exchange LC has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.
Does PDQ Check Exchange LC respond to complaints on time?
PDQ Check Exchange LC has a 90.5% timely response rate to CFPB complaints.
What is the most common complaint about PDQ Check Exchange LC?
The most common issue reported against PDQ Check Exchange LC is "Took or threatened to take negative or legal action" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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