CFPB · Narrative-heavy record
PDQ Check Exchange LC
30 CFPB complaints · 76.7% with narratives · top issue Struggling to pay your loan.
PDQ Check Exchange LC: 76.7% of 30 filings include consumer narratives. Timely 93.3% · relief 0% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2019 to 2026
CFPB relief outcome brief
CCDB company pdq-check-exchange-lc
0% relief · 93.3% timely · 30 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
PDQ Check Exchange LC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of PDQ Check Exchange LC's 30 filings include narrative text
76.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
PDQ Check Exchange LC complaint mix by product
- Payday loan, 13 43.3% – 0% relief
- Debt collection 9 30.0% – 0% relief
- Payday loan, 8 26.7% – 0% relief
How PDQ Check Exchange LC's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 13 |
| Debt collection | 9 |
| Payday loan, title loan, or personal loan | 8 |
Concentrated filing states for PDQ Check Exchange LC
Top states by attributed CFPB complaint volume for this company
- Leading state
- UT
- 90% of this company's filings
PDQ Check Exchange LC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 3
- 0% vs 2019
Top States
| State | Complaints |
|---|---|
| UT | 27 |
| CA | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 8 |
| Took or threatened to take negative or legal action | 5 |
| Charged fees or interest you didn't expect | 4 |
| Problem with the payoff process at the end of the loan | 4 |
| Can't stop withdrawals from your bank account | 2 |
| Communication tactics | 2 |
| Was approved for a loan, but didn't receive the money | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Electronic communications | 1 |
| Problem with additional add-on products or services | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 3 | 100% |
| 2020 | 6 | 100% |
| 2021 | 4 | 75% |
| 2022 | 3 | 100% |
| 2024 | 4 | 75% |
| 2025 | 7 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
PDQ Check Exchange LC's narrative-rich complaint ledger
PDQ Check Exchange LC's 30 logged complaints stay concentrated: only 3 states show a filing. 76.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-05-18.
PDQ Check Exchange LC answers 93.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about PDQ Check Exchange LC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for PDQ Check Exchange LC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 30.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for PDQ Check Exchange LC (93.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record