PDQ Check Exchange LC
30 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
PDQ Check Exchange LC complaint mix by product
- Payday loan, 13 43.3% – 0% relief
- Debt collection 9 30.0% – 0% relief
- Payday loan, 8 26.7% – 0% relief
How PDQ Check Exchange LC's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 13 |
| Debt collection | 9 |
| Payday loan, title loan, or personal loan | 8 |
Top States
| State | Complaints |
|---|---|
| UT | 27 |
| CA | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 8 |
| Took or threatened to take negative or legal action | 5 |
| Charged fees or interest you didn't expect | 4 |
| Problem with the payoff process at the end of the loan | 4 |
| Can't stop withdrawals from your bank account | 2 |
| Communication tactics | 2 |
| Was approved for a loan, but didn't receive the money | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Electronic communications | 1 |
| Problem with additional add-on products or services | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 3 | 100% |
| 2020 | 6 | 100% |
| 2021 | 4 | 75% |
| 2022 | 3 | 100% |
| 2024 | 4 | 75% |
| 2025 | 7 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About PDQ Check Exchange LC
PDQ Check Exchange LC's 30 logged complaints stay concentrated: only 3 states show a filing on record. 76.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2026-05-18.
PDQ Check Exchange LC answers 93.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about PDQ Check Exchange LC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does PDQ Check Exchange LC have?
30, per the CFPB's public complaint count for this company (see the full breakdown above).
Does PDQ Check Exchange LC respond to complaints on time?
93.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about PDQ Check Exchange LC?
"Struggling to pay your loan", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.