CFPB · Single-product concentration
PCR Group
92 CFPB complaints · 79.3% in "Debt collection" · top issue Attempts to collect debt not owed.
PCR Group: 79.3% of 92 CFPB complaints sit in "Debt collection". Timely 75% · relief 0%. Allegations, not findings.
- Single-product concentration
- +800% filings 2016 to 2026
CFPB relief outcome brief
CCDB company pcr-group
0% relief · 75% timely · 92 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
PCR Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of PCR Group's 92 filings include narrative text
40.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
PCR Group complaint mix by product
- Debt collection 73 79.3% – 0% relief
- Credit reporting, 12 13.0% – 0% relief
- Credit reporting 7 7.6% – 0% relief
How PCR Group's 92 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 73 |
| Credit reporting, credit repair services, or other personal consumer reports | 12 |
| Credit reporting or other personal consumer reports | 7 |
Where PCR Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 35.9% of this company's filings
PCR Group rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 9
- +800% vs 2016
Top States
| State | Complaints |
|---|---|
| MI | 33 |
| TX | 9 |
| IN | 8 |
| OH | 6 |
| NC | 5 |
| SC | 5 |
| CA | 4 |
| FL | 4 |
| GA | 4 |
| AZ | 2 |
| NY | 2 |
| DE | 2 |
| PA | 2 |
| MO | 1 |
| MD | 1 |
| VA | 1 |
| KS | 1 |
| AP | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 32 |
| False statements or representation | 11 |
| Written notification about debt | 11 |
| Incorrect information on your report | 10 |
| Took or threatened to take negative or legal action | 10 |
| Improper use of your report | 4 |
| Communication tactics | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Electronic communications | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 8 | 100% |
| 2018 | 7 | 100% |
| 2019 | 4 | 100% |
| 2020 | 9 | 100% |
| 2021 | 11 | 81.8% |
| 2022 | 9 | 100% |
| 2023 | 8 | 100% |
| 2024 | 10 | 70% |
| 2025 | 16 | 6.3% |
| 2026 | 9 | 66.7% |
Source: CFPB Consumer Complaint Database
PCR Group filings cluster in one product
PCR Group's 92 logged complaints stay concentrated: only 19 states show a filing. 40.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-08.
PCR Group answers 75% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about PCR Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for PCR Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 92.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 75%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for PCR Group (75% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration