CFPB · Single-product concentration

Paul Michael Marketing Service

51 CFPB complaints · 90.2% in "Debt collection" · top issue Attempts to collect debt not owed.

51 CFPB complaints

Paul Michael Marketing Service: 90.2% of 51 CFPB complaints sit in "Debt collection". Timely 78.4% · relief 2%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2015 to 2023

CFPB relief outcome brief

CCDB company paul-michael-marketing-service

2% relief · 78.4% timely · 51 filings · Debt collection

Nearest relief peer: Source Receivables Management LLC (2% relief)

Paul Michael Marketing Servi…2%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Paul Michael Marketing Service and nearest filing-volume peers

Paul Michael Marketing Service closes 2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 51 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 78.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Paul Michael Marketing Service complaint mix by product

Total complaints: 51

Paul Michael Marketing Service complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 51 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 46 complaints (90.2%), resolution 2.2% Debt collection 90.2% Credit reporting,: 4 complaints (7.8%), resolution 0.0% Credit reporting, 7.8% Credit reporting: 1 complaints (2.0%), resolution 0.0%
  • Debt collection 46 90.2% 2% relief
  • Credit reporting, 4 7.8% 0% relief
  • Credit reporting 1 2.0% 0% relief

How Paul Michael Marketing Service's 51 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 46
Credit reporting, credit repair services, or other personal consumer reports 4
Credit reporting or other personal consumer reports 1

Concentrated filing states for Paul Michael Marketing Service

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
80.4% of this company's filings
NY41NJ7NC1TX1FL1

Paul Michael Marketing Service complaints by year

Annual filing volume from the CFPB public database

Trend in view
2023
3
0% vs 2015
05101520 201520162017201820192020202120222023 3

Top States

State Complaints
NY 41
NJ 7
NC 1
TX 1
FL 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 16
Written notification about debt 12
Disclosure verification of debt 9
Cont'd attempts collect debt not owed 6
Incorrect information on your report 4
Took or threatened to take negative or legal action 2
Improper use of your report 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2015 3 66.7%
2016 8 87.5%
2017 6 83.3%
2018 15 53.3%
2019 4 100%
2020 6 100%
2021 5 100%
2022 1 100%
2023 3 66.7%

Source: CFPB Consumer Complaint Database

Paul Michael Marketing Service filings cluster in one product

Paul Michael Marketing Service's 51 logged complaints stay concentrated: only 5 states show a filing. Only 39.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2023-12-18.

Paul Michael Marketing Service answers 78.4% of complaints inside the CFPB's tracked window and closes 78.4% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Paul Michael Marketing Service.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Paul Michael Marketing Service: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Paul Michael Marketing Service (78.4% timely; 2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration