Total complaints
2
Filed since 2016
2026 data Public-data reference. official source
Paragon Credit Services
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows Paragon Credit Services's complaint history from CFPB public records. 2 consumers have filed complaints since 2016. The company has a 50% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
50%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
2016
Since
Timely response
50%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 50.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Paragon Credit Services complaint mix by product
- Debt collection 1 50.0% – 0% relief
- Credit reporting, 1 50.0% – 0% relief
How Paragon Credit Services's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| AZ | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper contact or sharing of info | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Paragon Credit Services
Paragon Credit Services has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2017-11-02, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Paragon Credit Services reports a 50% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Improper contact or sharing of info".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Paragon Credit Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Paragon Credit Services have?
Paragon Credit Services has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Paragon Credit Services respond to complaints on time?
Paragon Credit Services has a 50% timely response rate to CFPB complaints.
What is the most common complaint about Paragon Credit Services?
The most common issue reported against Paragon Credit Services is "Improper contact or sharing of info" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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