CFPB · Single-product concentration
Pacific Financial Group (Closed)
20 CFPB complaints · 90% in "Debt collection" · top issue False statements or representation.
Pacific Financial Group (Closed): 90% of 20 CFPB complaints sit in "Debt collection". Timely 85% · relief 0%. Allegations, not findings.
- Single-product concentration
- -94.7% filings 2014 to 2015
CFPB relief outcome brief
CCDB company pacific-financial-group-closed
0% relief · 85% timely · 20 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Pacific Financial Group (Closed) closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Pacific Financial Group (Closed)'s 20 filings
Only 5% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pacific Financial Group (Closed) complaint mix by product
- Debt collection 18 90.0% – 0% relief
- Mortgage 1 5.0% – 0% relief
- Payday loan 1 5.0% – 0% relief
How Pacific Financial Group (Closed)'s 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
| Mortgage | 1 |
| Payday loan | 1 |
Where Pacific Financial Group (Closed) complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 15% of this company's filings
Pacific Financial Group (Closed) falling annual filings
Annual filing volume from the CFPB public database
- 2015
- 1
- -94.7% vs 2014
Top States
| State | Complaints |
|---|---|
| IL | 3 |
| CT | 2 |
| FL | 2 |
| CA | 1 |
| PA | 1 |
| NY | 1 |
| KY | 1 |
| TN | 1 |
| WI | 1 |
| AL | 1 |
| LA | 1 |
| OH | 1 |
| AZ | 1 |
| NM | 1 |
| WA | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 6 |
| Improper contact or sharing of info | 4 |
| Communication tactics | 3 |
| Taking/threatening an illegal action | 2 |
| Disclosure verification of debt | 2 |
| Application, originator, mortgage broker | 1 |
| Can't stop charges to bank account | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 19 | 89.5% |
| 2015 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Pacific Financial Group (Closed) filings cluster in one product
Pacific Financial Group (Closed)'s 20 logged complaints stay concentrated: only 16 states show a filing. Only 5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2015-09-16.
Pacific Financial Group (Closed) answers 85% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pacific Financial Group (Closed).
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pacific Financial Group (Closed): nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 20.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pacific Financial Group (Closed) (85% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration