Total complaints
19
Filed since 2014
2026 data Public-data reference. official source
Pacific Financial Group (Closed)
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows Pacific Financial Group (Closed)'s complaint history from CFPB public records. 19 consumers have filed complaints since 2014. The company has a 89.5% timely response rate and has provided relief in 0% of cases.
19
Total Complaints
89.5%
Timely Response
10.5%
Disputed
0%
Relief Provided
15
States Active
2014
Since
Timely response
89.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 89.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Pacific Financial Group (Closed) complaint mix by product
- Debt collection 18 94.7% – 0% relief
- Payday loan 1 5.3% – 0% relief
How Pacific Financial Group (Closed)'s 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 18 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 3 |
| FL | 2 |
| CT | 2 |
| MS | 1 |
| PA | 1 |
| NY | 1 |
| NM | 1 |
| WA | 1 |
| LA | 1 |
| AL | 1 |
| WI | 1 |
| AZ | 1 |
| OH | 1 |
| TN | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 6 |
| Improper contact or sharing of info | 4 |
| Communication tactics | 3 |
| Disclosure verification of debt | 2 |
| Taking/threatening an illegal action | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Can't stop charges to bank account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 19 | 89.5% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Pacific Financial Group (Closed)
Pacific Financial Group (Closed) has accumulated 19 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2014-07-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Pacific Financial Group (Closed) reports a 89.5% timely-response rate and has closed 94.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "False statements or representation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Pacific Financial Group (Closed): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Pacific Financial Group (Closed) have?
Pacific Financial Group (Closed) has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Pacific Financial Group (Closed) respond to complaints on time?
Pacific Financial Group (Closed) has a 89.5% timely response rate to CFPB complaints.
What is the most common complaint about Pacific Financial Group (Closed)?
The most common issue reported against Pacific Financial Group (Closed) is "False statements or representation" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
