CFPB · Single-product concentration
Open Mortgage LLC
14 CFPB complaints · 100% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Open Mortgage LLC: 100% of 14 CFPB complaints sit in "Mortgage". Timely 71.4% · relief 28.6%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2015 to 2024
CFPB relief outcome brief
CCDB company open-mortgage-llc
28.6% relief · 71.4% timely · 14 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ag Ah LLC (29.2% relief)
Open Mortgage LLC closes 28.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Open Mortgage LLC scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (47/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
28.6% of complaints closed with relief to the consumer
Timely response
50 / 100 percentile-benchmarked
71.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
47 / 100 percentile-benchmarked
71.4% of complaints closed with an explanation to the consumer
Most of Open Mortgage LLC's 14 filings include narrative text
57.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Open Mortgage LLC complaint mix by product
- Mortgage 14 100.0% – 29% relief
How Open Mortgage LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 14 |
Where Open Mortgage LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 28.6% of this company's filings
Open Mortgage LLC falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 2
- -33.3% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| CA | 2 |
| OK | 2 |
| SD | 1 |
| IL | 1 |
| GA | 1 |
| IN | 1 |
| VA | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Closing on a mortgage | 4 |
| Application, originator, mortgage broker | 3 |
| Trouble during payment process | 1 |
| Credit decision / Underwriting | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 66.7% |
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 3 | 66.7% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Open Mortgage LLC filings cluster in one product
Open Mortgage LLC's 14 logged complaints stay concentrated: only 9 states show a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-06-25.
Open Mortgage LLC answers 71.4% of complaints inside the CFPB's tracked window and closes 71.4% with a written explanation. 28.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Open Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Open Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 71.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Open Mortgage LLC (71.4% timely; 28.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration