CFPB · Single-product concentration
NPAS, Inc.
141 CFPB complaints · 100% in "Debt collection" · top issue Attempts to collect debt not owed.
NPAS, Inc.: 100% of 141 CFPB complaints sit in "Debt collection". Timely 99.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -21.1% filings 2018 to 2026
CFPB relief outcome brief
CCDB company npas-inc
0% relief · 99.3% timely · 141 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
NPAS, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of NPAS, Inc.'s 141 filings include narrative text
46.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NPAS, Inc. complaint mix by product
- Debt collection 141 100.0% – 0% relief
How NPAS, Inc.'s 141 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 141 |
Where NPAS, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.6% of this company's filings
NPAS, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 15
- -21.1% vs 2018
Top States
| State | Complaints |
|---|---|
| TX | 22 |
| FL | 18 |
| VA | 13 |
| TN | 11 |
| GA | 11 |
| NC | 8 |
| CA | 7 |
| SC | 6 |
| UT | 5 |
| AL | 4 |
| OK | 4 |
| NY | 4 |
| AZ | 3 |
| MO | 3 |
| NV | 3 |
| KY | 2 |
| NM | 2 |
| KS | 2 |
| CO | 2 |
| MI | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 74 |
| False statements or representation | 20 |
| Written notification about debt | 19 |
| Communication tactics | 17 |
| Took or threatened to take negative or legal action | 10 |
| Electronic communications | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 19 | 94.7% |
| 2019 | 32 | 100% |
| 2020 | 7 | 100% |
| 2021 | 9 | 100% |
| 2022 | 14 | 100% |
| 2023 | 8 | 100% |
| 2024 | 19 | 100% |
| 2025 | 18 | 100% |
| 2026 | 15 | 100% |
Source: CFPB Consumer Complaint Database
NPAS, Inc. filings cluster in one product
NPAS, Inc.'s 141 logged complaints stay concentrated: only 28 states show a filing. 46.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-05-16.
NPAS, Inc. answers 99.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NPAS, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NPAS, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 141.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NPAS, Inc. (99.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration