2026 data Public-data reference. official source

Niagara Restitution Service Inc

26 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

26 consumer complaints filed with the CFPB

This profile shows Niagara Restitution Service Inc's complaint history from CFPB public records. 26 consumers have filed complaints since 2015. The company has a 96.2% timely response rate and has provided relief in 19.2% of cases.

26
Total Complaints
96.2%
Timely Response
7.7%
Disputed
19.2%
Relief Provided
13
States Active
2015
Since

Total complaints

26

Filed since 2015

Timely response

96.2%

CFPB-tracked response window

Relief rate

19.2%

Closed with monetary or non-monetary relief

Timely response rate 96.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 19.2%
Industry median

Share closed with monetary or non-monetary relief.

Niagara Restitution Service Inc complaint mix by product

Total complaints: 26

Niagara Restitution Service Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 26 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 25 complaints (96.2%), resolution 20.0% Debt collection 96.2% Payday loan,: 1 complaints (3.8%), resolution 0.0%
  • Debt collection 25 96.2% 20% relief
  • Payday loan, 1 3.8% 0% relief

How Niagara Restitution Service Inc's 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 25
Payday loan, title loan, or personal loan 1

Top States

State Complaints
TX 7
KY 4
LA 3
OH 2
CA 2
WI 1
VA 1
NJ 1
MI 1
FL 1
AL 1
CO 1
TN 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 13
Communication tactics 4
Cont'd attempts collect debt not owed 3
Taking/threatening an illegal action 2
Threatened to contact someone or share information improperly 1
Disclosure verification of debt 1
Loan payment wasn't credited to your account 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2015 3 100%
2016 3 100%
2017 10 100%
2018 3 100%
2020 4 100%
2021 1 100%
2022 2 50%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Niagara Restitution Service Inc

Niagara Restitution Service Inc has accumulated 26 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2022-11-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Niagara Restitution Service Inc reports a 96.2% timely-response rate and has closed 57.7% of cases with a written explanation to the consumer. 19.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Niagara Restitution Service Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Niagara Restitution Service Inc have?

Niagara Restitution Service Inc has received 26 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Niagara Restitution Service Inc respond to complaints on time?

Niagara Restitution Service Inc has a 96.2% timely response rate to CFPB complaints.

What is the most common complaint about Niagara Restitution Service Inc?

The most common issue reported against Niagara Restitution Service Inc is "Took or threatened to take negative or legal action" in the "Debt collection" product category.

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