CFPB · Single-product concentration
Nelson and Kennard, LLP
224 CFPB complaints · 94.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Nelson and Kennard, LLP: 94.2% of 224 CFPB complaints sit in "Debt collection". Timely 97.8% · relief 1.8%. Allegations, not findings.
- Single-product concentration
- +1100% filings 2013 to 2026
CFPB relief outcome brief
CCDB company nelson-and-kennard-llp
1.8% relief · 97.8% timely · 224 filings · Debt collection
Same-product relief peers
Nearest relief peer: Consumer Adjustment Company Incorporated (1.8% relief)
Nelson and Kennard, LLP closes 1.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nelson and Kennard, LLP scores strongest on timely response (96/100 percentile-benchmarked) and weakest on relief provided (8/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
8 / 100 percentile-benchmarked
1.8% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.8% of complaints closed with an explanation to the consumer
Most of Nelson and Kennard, LLP's 224 filings include narrative text
49.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nelson and Kennard, LLP complaint mix by product
- Debt collection 211 95.0% – 2% relief
- Credit reporting, 4 1.8% – 0% relief
- Consumer Loan 3 1.4% – 0% relief
- Credit card 1 0.5% – 0% relief
- Debt or 1 0.5% – 0% relief
- Credit reporting 1 0.5% – 0% relief
- Bank account 1 0.5% – 0% relief
How Nelson and Kennard, LLP's 224 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 211 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Consumer Loan | 3 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Bank account or service | 1 |
| Student loan | 1 |
| Credit card or prepaid card | 1 |
Concentrated filing states for Nelson and Kennard, LLP
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 60.7% of this company's filings
Nelson and Kennard, LLP rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 24
- +1100% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 136 |
| CO | 27 |
| WA | 17 |
| HI | 11 |
| NM | 4 |
| NV | 4 |
| ID | 4 |
| OR | 4 |
| AZ | 3 |
| OK | 3 |
| MA | 3 |
| TX | 2 |
| OH | 1 |
| AA | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 57 |
| Took or threatened to take negative or legal action | 46 |
| False statements or representation | 32 |
| Written notification about debt | 20 |
| Cont'd attempts collect debt not owed | 14 |
| Taking/threatening an illegal action | 13 |
| Communication tactics | 11 |
| Disclosure verification of debt | 10 |
| Threatened to contact someone or share information improperly | 3 |
| Incorrect information on your report | 3 |
| Improper contact or sharing of info | 3 |
| Improper use of your report | 2 |
| Struggling to pay your bill | 2 |
| Electronic communications | 2 |
| Problems when you are unable to pay | 2 |
| Charged upfront or unexpected fees | 1 |
| Managing the loan or lease | 1 |
| Using a debit or ATM card | 1 |
| Dealing with my lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
| 2014 | 5 | 100% |
| 2015 | 19 | 94.7% |
| 2016 | 22 | 100% |
| 2017 | 11 | 100% |
| 2018 | 13 | 100% |
| 2019 | 21 | 100% |
| 2020 | 10 | 100% |
| 2021 | 10 | 100% |
| 2022 | 13 | 100% |
| 2023 | 13 | 100% |
| 2024 | 18 | 100% |
| 2025 | 43 | 95.3% |
| 2026 | 24 | 95.8% |
Source: CFPB Consumer Complaint Database
Nelson and Kennard, LLP filings cluster in one product
Nelson and Kennard, LLP's 224 logged complaints stay concentrated: only 15 states show a filing. 49.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.
Nelson and Kennard, LLP answers 97.8% of complaints inside the CFPB's tracked window and closes 97.8% with a written explanation. 1.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nelson and Kennard, LLP.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nelson and Kennard, LLP: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 224.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nelson and Kennard, LLP (97.8% timely; 1.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration