Nelson and Kennard, LLP
224 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nelson and Kennard, LLP complaint mix by product
- Debt collection 211 95.0% – 2% relief
- Credit reporting, 4 1.8% – 0% relief
- Consumer Loan 3 1.4% – 0% relief
- Credit card 1 0.5% – 0% relief
- Debt or 1 0.5% – 0% relief
- Credit reporting 1 0.5% – 0% relief
- Bank account 1 0.5% – 0% relief
How Nelson and Kennard, LLP's 224 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 211 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Consumer Loan | 3 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Bank account or service | 1 |
| Student loan | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 136 |
| CO | 27 |
| WA | 17 |
| HI | 11 |
| NM | 4 |
| NV | 4 |
| ID | 4 |
| OR | 4 |
| AZ | 3 |
| OK | 3 |
| MA | 3 |
| TX | 2 |
| OH | 1 |
| AA | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 57 |
| Took or threatened to take negative or legal action | 46 |
| False statements or representation | 32 |
| Written notification about debt | 20 |
| Cont'd attempts collect debt not owed | 14 |
| Taking/threatening an illegal action | 13 |
| Communication tactics | 11 |
| Disclosure verification of debt | 10 |
| Threatened to contact someone or share information improperly | 3 |
| Incorrect information on your report | 3 |
| Improper contact or sharing of info | 3 |
| Improper use of your report | 2 |
| Struggling to pay your bill | 2 |
| Electronic communications | 2 |
| Problems when you are unable to pay | 2 |
| Charged upfront or unexpected fees | 1 |
| Managing the loan or lease | 1 |
| Using a debit or ATM card | 1 |
| Dealing with my lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
| 2014 | 5 | 100% |
| 2015 | 19 | 94.7% |
| 2016 | 22 | 100% |
| 2017 | 11 | 100% |
| 2018 | 13 | 100% |
| 2019 | 21 | 100% |
| 2020 | 10 | 100% |
| 2021 | 10 | 100% |
| 2022 | 13 | 100% |
| 2023 | 13 | 100% |
| 2024 | 18 | 100% |
| 2025 | 43 | 95.3% |
| 2026 | 24 | 95.8% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Nelson and Kennard, LLP
Nelson and Kennard, LLP's 224 logged complaints stay concentrated: only 15 states show a filing on record. 49.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-25.
Nelson and Kennard, LLP answers 97.8% of complaints inside the CFPB's tracked window and closes 97.8% with a written explanation. 1.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nelson and Kennard, LLP.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Nelson and Kennard, LLP have?
224, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Nelson and Kennard, LLP respond to complaints on time?
97.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Nelson and Kennard, LLP?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.