CFPB · Single-product concentration

Business Processing Solutions, LLC

118 CFPB complaints · 92.4% in "Debt collection" · top issue Attempts to collect debt not owed.

118 CFPB complaints

Business Processing Solutions, LLC: 92.4% of 118 CFPB complaints sit in "Debt collection". Timely 94.9% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -29% filings 2025 to 2026

CFPB relief outcome brief

CCDB company business-processing-solutions-llc

0% relief · 94.9% timely · 118 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Business Processing Solution…0%BWW Law Group, LLC0%Nations Lending Corporation15.3%Sierra Holdings LLC4.2%Trojan Professional Services…46.6%
Closed-with-relief % among Business Processing Solutions, LLC and nearest filing-volume peers

Business Processing Solutions, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Business Processing Solutions, LLC's 118 filings include narrative text

52.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 94.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Business Processing Solutions, LLC complaint mix by product

Total complaints: 118

Business Processing Solutions, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 118 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 109 complaints (92.4%), resolution 0.0% Debt collection 92.4% Credit reporting: 5 complaints (4.2%), resolution 0.0% Debt or: 2 complaints (1.7%), resolution 0.0% Prepaid card: 1 complaints (0.8%), resolution 0.0% Credit card: 1 complaints (0.8%), resolution 0.0%
  • Debt collection 109 92.4% 0% relief
  • Credit reporting 5 4.2% 0% relief
  • Debt or 2 1.7% 0% relief
  • Prepaid card 1 0.8% 0% relief
  • Credit card 1 0.8% 0% relief

How Business Processing Solutions, LLC's 118 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 109
Credit reporting or other personal consumer reports 5
Debt or credit management 2
Prepaid card 1
Credit card 1

Where Business Processing Solutions, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
GA
14.4% of this company's filings
GA17CA16MA10TX8IL8FL7NY7PA6

Business Processing Solutions, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
49
-29% vs 2025
455055606570 20252026 49

Top States

State Complaints
GA 17
CA 16
MA 10
TX 8
IL 8
FL 7
NY 7
PA 6
NJ 5
VA 5
MD 4
WA 3
WI 2
TN 2
NM 1
OH 1
SC 1
UT 1
AL 1
MS 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 47
Written notification about debt 28
False statements or representation 16
Took or threatened to take negative or legal action 15
Communication tactics 3
Incorrect information on your report 3
Problem getting a card or closing an account 1
Improper use of your report 1
Charged upfront or unexpected fees 1
Confusing or missing disclosures 1
Problem with a purchase shown on your statement 1
Problem with a company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2025 69 94.2%
2026 49 95.9%

Source: CFPB Consumer Complaint Database

Business Processing Solutions, LLC filings cluster in one product

Business Processing Solutions, LLC's 118 logged complaints stay concentrated: only 30 states show a filing. 52.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2025 through 2026-06-25.

Business Processing Solutions, LLC answers 94.9% of complaints inside the CFPB's tracked window and closes 94.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Business Processing Solutions, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Business Processing Solutions, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Business Processing Solutions, LLC (94.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration