CFPB · Single-product concentration

National Processing Group LLC

13 CFPB complaints · 84.6% in "Debt collection" · top issue Communication tactics.

13 CFPB complaints

National Processing Group LLC: 84.6% of 13 CFPB complaints sit in "Debt collection". Timely 0% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2015 to 2021

CFPB relief outcome brief

CCDB company national-processing-group-llc

0% relief · 0% timely · 13 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

National Processing Group LLC(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among National Processing Group LLC and nearest filing-volume peers

National Processing Group LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

National Processing Group LLC scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

0 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

0 / 100 percentile-benchmarked

0% of complaints answered inside the CFPB 15-day window

Closed with explanation

0 / 100 percentile-benchmarked

0% of complaints closed with an explanation to the consumer

Most of National Processing Group LLC's 13 filings include narrative text

76.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

National Processing Group LLC complaint mix by product

Total complaints: 13

National Processing Group LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 13 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 11 complaints (84.6%), resolution 0.0% Debt collection 84.6% Credit reporting,: 2 complaints (15.4%), resolution 0.0% Credit reporting, 15.4%
  • Debt collection 11 84.6% – 0% relief
  • Credit reporting, 2 15.4% – 0% relief

How National Processing Group LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 11
Credit reporting, credit repair services, or other personal consumer reports 2

Where National Processing Group LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
30.8% of this company's filings
TX4CA2GA1LA1IN1MA1FL1CO1

National Processing Group LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2021
2
+100% vs 2015
012345 201520162017201820192021 2

Top States

State Complaints
TX 4
CA 2
GA 1
LA 1
IN 1
MA 1
FL 1
CO 1
OH 1

Top Issues

Issue Complaints
Communication tactics 3
Took or threatened to take negative or legal action 3
Improper use of your report 2
Disclosure verification of debt 1
Improper contact or sharing of info 1
Taking/threatening an illegal action 1
Cont'd attempts collect debt not owed 1
False statements or representation 1

Yearly Trend

Year Complaints Timely
2015 1 0%
2016 4 0%
2017 3 0%
2018 2 0%
2019 1 0%
2021 2 0%

Source: CFPB Consumer Complaint Database

National Processing Group LLC filings cluster in one product

National Processing Group LLC's 13 logged complaints stay concentrated: only 9 states show a filing. 76.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2021-09-21.

National Processing Group LLC answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Processing Group LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for National Processing Group LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for National Processing Group LLC (0% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration