CFPB · Single-product concentration
National Collection Systems, Inc.
509 CFPB complaints · 78.8% in "Debt collection" · top issue Attempts to collect debt not owed.
National Collection Systems, Inc.: 78.8% of 509 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +5900% filings 2013 to 2026
CFPB relief outcome brief
CCDB company national-collection-systems-inc
0% relief · 100% timely · 509 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
National Collection Systems, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
National Collection Systems, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.8% of complaints closed with an explanation to the consumer
Most of National Collection Systems, Inc.'s 509 filings include narrative text
43.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Collection Systems, Inc. complaint mix by product
- Debt collection 401 78.8% – 0% relief
- Credit reporting 54 10.6% – 0% relief
- Credit reporting, 31 6.1% – 0% relief
- Student loan 18 3.5% – 0% relief
- Debt or 3 0.6% – 0% relief
- Credit reporting 2 0.4% – 0% relief
How National Collection Systems, Inc.'s 509 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 401 |
| Credit reporting or other personal consumer reports | 54 |
| Credit reporting, credit repair services, or other personal consumer reports | 31 |
| Student loan | 18 |
| Debt or credit management | 3 |
| Credit reporting | 2 |
Nationwide filing states for National Collection Systems, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 17.7% of this company's filings
National Collection Systems, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 60
- +5900% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 90 |
| CA | 40 |
| MO | 33 |
| GA | 33 |
| MI | 27 |
| FL | 26 |
| CO | 24 |
| IL | 22 |
| NY | 21 |
| AZ | 20 |
| SC | 19 |
| IN | 16 |
| NJ | 13 |
| PA | 12 |
| NC | 10 |
| LA | 9 |
| KS | 8 |
| AL | 7 |
| KY | 7 |
| MN | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 152 |
| Written notification about debt | 98 |
| Incorrect information on your report | 49 |
| False statements or representation | 49 |
| Took or threatened to take negative or legal action | 32 |
| Communication tactics | 22 |
| Problem with a company's investigation into an existing problem | 17 |
| Threatened to contact someone or share information improperly | 13 |
| Improper use of your report | 11 |
| Cont'd attempts collect debt not owed | 11 |
| Disclosure verification of debt | 11 |
| Improper contact or sharing of info | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Dealing with your lender or servicer | 6 |
| Struggling to repay your loan | 6 |
| Electronic communications | 3 |
| Charged upfront or unexpected fees | 2 |
| Dealing with my lender or servicer | 2 |
| Incorrect information on credit report | 2 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 9 | 100% |
| 2015 | 9 | 100% |
| 2016 | 13 | 100% |
| 2017 | 28 | 100% |
| 2018 | 29 | 100% |
| 2019 | 37 | 100% |
| 2020 | 18 | 100% |
| 2021 | 36 | 100% |
| 2022 | 42 | 100% |
| 2023 | 41 | 100% |
| 2024 | 76 | 100% |
| 2025 | 110 | 100% |
| 2026 | 60 | 100% |
Source: CFPB Consumer Complaint Database
National Collection Systems, Inc. filings cluster in one product
National Collection Systems, Inc.'s 509 logged complaints reach a nationwide footprint - 42 states have at least one filing. 43.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24.
National Collection Systems, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 97.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Collection Systems, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for National Collection Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 509.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for National Collection Systems, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration