2026 data Public-data reference. official source

National Collection Systems, Inc.

405 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

405 consumer complaints filed with the CFPB

This profile shows National Collection Systems, Inc.'s complaint history from CFPB public records. 405 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 0% of cases.

405
Total Complaints
100%
Timely Response
2%
Disputed
0%
Relief Provided
40
States Active
2013
Since

Total complaints

405

Filed since 2013

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

National Collection Systems, Inc. complaint mix by product

Total complaints: 405

National Collection Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 405 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 316 complaints (78.0%), resolution 0.0% Debt collection 78.0% Credit reporting: 44 complaints (10.9%), resolution 0.0% Credit reporting 10.9% Credit reporting,: 26 complaints (6.4%), resolution 0.0% Credit reporting, 6.4% Student loan: 14 complaints (3.5%), resolution 0.0% Debt or: 3 complaints (0.7%), resolution 0.0% Credit reporting: 2 complaints (0.5%), resolution 0.0%
  • Debt collection 316 78.0% 0% relief
  • Credit reporting 44 10.9% 0% relief
  • Credit reporting, 26 6.4% 0% relief
  • Student loan 14 3.5% 0% relief
  • Debt or 3 0.7% 0% relief
  • Credit reporting 2 0.5% 0% relief

How National Collection Systems, Inc.'s 405 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 316
Credit reporting or other personal consumer reports 44
Credit reporting, credit repair services, or other personal consumer reports 26
Student loan 14
Debt or credit management 3
Credit reporting 2

Top States

State Complaints
TX 65
CA 32
GA 27
MO 24
MI 23
FL 22
CO 19
IL 17
NY 17
SC 15
AZ 14
IN 12
NJ 11
PA 10
NC 8
LA 8
OH 6
MN 6
KY 6
AL 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 115
Written notification about debt 76
Incorrect information on your report 41
False statements or representation 38
Took or threatened to take negative or legal action 26
Communication tactics 17
Problem with a company's investigation into an existing problem 13
Threatened to contact someone or share information improperly 11
Cont'd attempts collect debt not owed 11
Disclosure verification of debt 10
Improper contact or sharing of info 9
Improper use of your report 9
Problem with a credit reporting company's investigation into an existing problem 8
Struggling to repay your loan 5
Dealing with your lender or servicer 4
Electronic communications 3
Incorrect information on credit report 2
Dealing with my lender or servicer 2
Charged upfront or unexpected fees 2
Getting a loan 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 9 100%
2015 9 100%
2016 11 100%
2017 27 100%
2018 24 100%
2019 20 100%
2020 15 100%
2021 32 100%
2022 30 100%
2023 36 100%
2024 70 100%
2025 88 100%
2026 33 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About National Collection Systems, Inc.

National Collection Systems, Inc. has accumulated 405 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 134 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, National Collection Systems, Inc. reports a 100% timely-response rate and has closed 98% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating National Collection Systems, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does National Collection Systems, Inc. have?

National Collection Systems, Inc. has received 405 consumer complaints filed with the Consumer Financial Protection Bureau.

Does National Collection Systems, Inc. respond to complaints on time?

National Collection Systems, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about National Collection Systems, Inc.?

The most common issue reported against National Collection Systems, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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